Shower Benches Recalled Due to Fall Hazard; Made by Ivena and Sold Exclusively at Costco (Recall Alert)
USShower Benches Recalled Due to Fall Hazard; Made by Ivena and Sold Exclusively at Costco (Recall Alert)
Recalling Firm: Ivena International Pte. Ltd., of Singapore
Grund für den Rückruf / Gefahr
TranslatedThe shower bench can collapse during use, posing a fall hazard to the user.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Ivena 20" teak shower benches. The benches are made of light brown teak with padding on the feet. The seat and bottom shelf have a row of wood paneling. Item number 1049998 and UPC 8886474018015 are printed on the exterior packaging. The bench has a label that says, "100% wood from well-managed forests."
Betroffene Produkte
TranslatedTeak shower benches
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Shower-Benches-Recalled-Due-to-Fall-Hazard-Made-by-Ivena-and-Sold-Exclusively-at-Costco-Recall-Alert |
| Title | Shower Benches Recalled Due to Fall Hazard; Made by Ivena and Sold Exclusively at Costco (Recall Alert) |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2021-09-09 at 11.53.56 AM.png |
| Images › Caption | Recalled shower bench |
| Hazards › Name | The shower bench can collapse during use, posing a fall hazard to the user. |
| Injuries › Name | Consumers have reported 81 incidents of the shower benches collapsing, breaking during use, or falling apart, including four reports of people being injured in falls. The four injuries included a fractured tailbone, persistent head and body aches and bruising. |
| Products › Name | Teak shower benches |
| Products › Number Of Units | About 70,000 (In addition, about 11,317 were sold in Canada) |
| Recall I D | 9141 |
| Remedies › Name | Consumers should immediately stop using the recalled shower benches and return them to Costco for a full refund. Costco is contacting all purchasers directly. |
| Importers › Name | Costco Wholesale Corp., of Issaquah, Wash. |
| Retailers › Name | Costco stores nationwide and online at Costco.com from October 2018 through June 2021 for about $80 in stores and $90 online. |
| Recall Date | 2021-09-09T00:00:00 |
| Description | This recall involves Ivena 20" teak shower benches. The benches are made of light brown teak with padding on the feet. The seat and bottom shelf have a row of wood paneling. Item number 1049998 and UPC 8886474018015 are printed on the exterior packaging. The bench has a label that says, "100% wood from well-managed forests." |
| Product U P Cs › U P C | 8886474018015 |
| Recall Number | 21780 |
| Manufacturers › Name | Ivena International Pte. Ltd., of Singapore |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/76425r-eng.php |
| Consumer Contact | Ivena toll-free at 844-818-9388 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.ivenainternational.com and click on "Recalls & Product Notices" for more information. |
| Last Publish Date | 2021-09-09T00:00:00 |
| Manufacturer Countries › Country | Indonesia |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Shower Benches Recalled Due to Fall Hazard; Made by Ivena and Sold Exclusively at Costco (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenIvena International Pte. Ltd., of Singapore
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🚨 SAFETY ALERT: Ivena International Pte. Ltd., of Singapore - Shower Benches Recalled Due to Fall Hazard; Made by Ivena and Sold Exclusively at Costco (Recall Alert) Check if your household is affected: https://therecallfile.com/de/recalls/shower-benches-recalled-due-to-fall-hazard-made-by-ivena-and-sold-excl/CPSC-21780
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