CPSCGeneral Alert

Shimano Recalls PRO Vibe Alloy Stems for Road Bicycles Due to Crash and Injury Hazards (Recall Alert)

Name: Shimano Recalls PRO Vibe Alloy Stems for Road Bicycles Due to Crash and Injury Hazards (Recall Alert)
Brand: Shimano Europe B.V., of the Netherlands
SKU: CPSC-23757
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 18. Mai 2023Rückruf-ID: 23757Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The recalled bicycle stems can crack and break while in use and cause the rider to lose control, posing a risk of injury to the user in a crash.

Produktbeschreibung & Identifikation

This recall involves PRO Vibe Stem (Alloy) model black bicycle stems for road bicycles. The PRO Vibe stems were sold separately and installed by bicycle stores. The recalled stems have a silver 'V' logo on the faceplate of the stem and the forward-facing mounting bolts.

Betroffene Produkte

Shimano PRO Vibe Alloy stems for road bicycles

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2023/Shimano-Recalls-PRO-Vibe-Alloy-Stems-for-Road-Bicycles-Due-to-Crash-and-Injury-Hazards-Recall-Alert
Title	Shimano Recalls PRO Vibe Alloy Stems for Road Bicycles Due to Crash and Injury Hazards (Recall Alert)
Images › U R L	https://www.cpsc.gov/s3fs-public/image2_0.jpg
Images › Caption	Recalled Bicycle stem for road bicycles
Hazards › Name	The recalled bicycle stems can crack and break while in use and cause the rider to lose control, posing a risk of injury to the user in a crash.
Injuries › Name	The firm has received two reports of the recalled bicycle stems cracking in the U.S. No injuries have been reported in the United States.
Products › Name	Shimano PRO Vibe Alloy stems for road bicycles
Products › Number Of Units	About 400 (In addition, about 90 were sold in Canada)
Recall I D	9629
Remedies › Name	Consumers should immediately stop using bicycles with PRO Vibe alloy handlebar stems and take them to the place where purchased or a Shimano authorized retailer to determine if the stem on their bike is included in the recall and for a free replacement stem and free installation.
Importers › Name	Shimano North America Bicycle Inc., of Irvine, California
Retailers › Name	Bicycle stores nationwide and online at Backcountry.com from May 2020 through June 2022 for about $130.
Recall Date	2023-05-18T00:00:00
Description	This recall involves PRO Vibe Stem (Alloy) model black bicycle stems for road bicycles. The PRO Vibe stems were sold separately and installed by bicycle stores. The recalled stems have a silver 'V' logo on the faceplate of the stem and the forward-facing mounting bolts.
Recall Number	23757
Manufacturers › Name	Shimano Europe B.V., of the Netherlands
Remedy Options › Option	Replace
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/shimano-pro-vibe-bicycle-stem-recalled-due-injury-hazard
Consumer Contact	Shimano North America Bicycle at 800-423-2420 from 8 a.m. to 5 p.m. Monday through Friday PT, email at bikeservice@shimano.com or online at https://www.pro-bikegear.com/us/news/ or bike.shimano.com and click on 'Recalls' or 'News and updates' for more information.
Last Publish Date	2023-05-18T00:00:00
Manufacturer Countries › Country	Taiwan

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Shimano Recalls PRO Vibe Alloy Stems for Road Bicycles Due to Crash and Injury Hazards (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenShimano Europe B.V., of the Netherlands

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Shimano Europe B.V., of the Netherlands - Shimano Recalls PRO Vibe Alloy Stems for Road Bicycles Due to Crash and Injury Hazards (Recall Alert)

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https://therecallfile.com/de/recalls/shimano-recalls-pro-vibe-alloy-stems-for-road-bicycles-due-to-crash-an/CPSC-23757

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