Shark Vacuum Cleaners Recalled by Euro-Pro Due to Shock Hazard
USShark Vacuum Cleaners Recalled by Euro-Pro Due to Shock Hazard
Grund für den Rückruf / Gefahr
TranslatedThe aluminum wand can disconnect from the vacuum cleaner's handle and remain energized with electricity, posing a risk of electric shock.
Produktbeschreibung & Identifikation
TranslatedThis recall involves four models of Shark® brand Rotator® Powered Lift-Away® series upright vacuum cleaners. They are either maroon or purple in color and have a clear plastic middle section. Shark and Rotator are printed on the front of the vacuum cleaners. They measure about 45 inches tall by 12 inches wide. Recalled model numbers include NV650W, NV651, NV652 and NV660. The model number is printed on a silver sticker on the upper right-hand corner of the back of the unit. Models NV650W and NV652 are maroon. Model NV650W is sold directly to consumers by Euro-Pro and model NV652 is sold at retail stores. Models NV651 and NV660 are purple and are sold at retail stores. The date code is printed on the metal prong of the power plug and shows the week and year of manufacture in the WWYY format. Recalled units have date codes beginning with the number 48 or lower and ending with 14. Vacuum cleaners marked with a dimple or green circle sticker on the outside of the plastic cuff that holds the aluminum wand have been inspected by the firm and are not included in this recall.
Betroffene Produkte
TranslatedShark Powered Rotator Lift-Away vacuum cleaners
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2015/Shark-Vacuum-Cleaners-Recalled-by-Euro-Pro |
| Title | Shark Vacuum Cleaners Recalled by Euro-Pro Due to Shock Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15120.NV650W-NV652%2520photoLARGE.jpg |
| Images › 1 › Caption | Models NV650W and NV652 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15120.NV651-NV660%2520photoLARGE.jpg |
| Images › 2 › Caption | Models NV651 and NV660 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15120.Model-number-locationRedCir.jpg |
| Images › 3 › Caption | Model number location |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15120.Date%2520code%2520locationLARGE.jpg |
| Images › 4 › Caption | Date code location on plug |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15120.Location%2520of%2520dimple%2520on%2520vacuum%2520wand.jpg |
| Images › 5 › Caption | Location of dimple marking on vacuum cleaner |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15120.Location%2520of%2520sticker%2520on%2520vacuum%2520wand.jpg |
| Images › 6 › Caption | Location of sticker on vacuum cleaner |
| Hazards › Name | The aluminum wand can disconnect from the vacuum cleaner's handle and remain energized with electricity, posing a risk of electric shock. |
| Injuries › Name | The firm has received 62 reports of incidents in which the aluminum wand disconnected from the vacuum cleaner's handle. No injuries have been reported. |
| Products › Name | Shark Powered Rotator Lift-Away vacuum cleaners |
| Products › Type | Vacuum Cleaners |
| Products › Category I D | 67936 |
| Products › Number Of Units | About 142,000 in the United States and about 650 in Canada |
| Recall I D | 6374 |
| Remedies › Name | Consumers should immediately stop using the recalled vacuum cleaners and contact Euro-Pro to receive a free replacement wand. |
| Importers › Name | Euro-Pro Operating LLC, of Newton, Mass. |
| Retailers › Name | Bed Bath & Beyond, Best Buy, Kohl's, Lowes, Target and other stores nationwide, online at www.sharkclean.com and through television infomercials from August 2014 through March 2015 for between $250 and $350. |
| Recall Date | 2015-04-22T00:00:00 |
| Description | This recall involves four models of Shark® brand Rotator® Powered Lift-Away® series upright vacuum cleaners. They are either maroon or purple in color and have a clear plastic middle section. Shark and Rotator are printed on the front of the vacuum cleaners. They measure about 45 inches tall by 12 inches wide. Recalled model numbers include NV650W, NV651, NV652 and NV660. The model number is printed on a silver sticker on the upper right-hand corner of the back of the unit. Models NV650W and NV652 are maroon. Model NV650W is sold directly to consumers by Euro-Pro and model NV652 is sold at retail stores. Models NV651 and NV660 are purple and are sold at retail stores. The date code is printed on the metal prong of the power plug and shows the week and year of manufacture in the WWYY format. Recalled units have date codes beginning with the number 48 or lower and ending with 14. Vacuum cleaners marked with a dimple or green circle sticker on the outside of the plastic cuff that holds the aluminum wand have been inspected by the firm and are not included in this recall. |
| Recall Number | 15120 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/53013r-eng.php |
| Consumer Contact | Euro-Pro toll-free at (877) 593-5140 from 7 a.m. to 11 p.m. ET Monday through Saturday and from 9 a.m. to 8 p.m. ET on Sunday, online at www.sharkrecall.com, or click on "Recall" at www.sharkclean.com or www.europro.com for more information. |
| Last Publish Date | 2015-04-27T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Shark Vacuum Cleaners Recalled by Euro-Pro Due to Shock Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Shark Vacuum Cleaners Recalled by Euro-Pro Due to Shock Hazard Check if your household is affected: https://therecallfile.com/de/recalls/shark-vacuum-cleaners-recalled-by-euro-pro-due-to-shock-hazard/CPSC-15120
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