Serena & Lily Recalls Nash Convertible Cribs Due to Injury Hazard (Recall Alert)
USSerena & Lily Recalls Nash Convertible Cribs Due to Injury Hazard (Recall Alert)
Grund für den Rückruf / Gefahr
TranslatedThe leg can become partially detached from the crib's headboard and footboard, posing an injury hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Serena & Lily Nash Convertible cribs. The crib has a white finish with oak trim and can convert to a toddler bed. The crib is sold as part of a kit that includes the crib and toddler bed rails. The kit was sold under SKU CRIB10-NC1, which was printed on the order and confirmation. The crib itself, which is a component of the kit, bears a label with one of the following PO numbers and manufacturing date: PO Number and Date PO: 10320091, Date: 06-2018 PO: 10327234, Date: 08-2018 PO: 10361800, Date: 07-2019 PO: 10365097, Date: 08-2019
Betroffene Produkte
TranslatedNash Convertible Cribs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Serena-and-Lily-Recalls-Nash-Convertible-Cribs-Due-to-Injury-Hazard-Recall-Alert |
| Title | Serena & Lily Recalls Nash Convertible Cribs Due to Injury Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-10842PM.png |
| Images › 1 › Caption | Recalled Nash convertible crib |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-10849PM.png |
| Images › 2 › Caption | Label with PO Number and Manufacturing Date |
| Hazards › Name | The leg can become partially detached from the crib's headboard and footboard, posing an injury hazard. |
| Injuries › Name | Serena & Lily has received 5 reports of the leg partially detaching from the headboard/footboard. No injuries have been reported. |
| Products › Name | Nash Convertible Cribs |
| Products › Number Of Units | About 260 |
| Recall I D | 8930 |
| Remedies › Name | Consumers should immediately stop using the recalled cribs and contact Serena & Lily for a repair, replacement or refund. Consumers can choose a replacement headboard and footboard to repair the crib, plus a coupon for $250 good for one year from date of issue; replace the Nash Convertible Crib; exchange for another Serena & Lily crib of equivalent value; or a full refund. Serena & Lily is contacting all purchasers of recalled cribs directly. |
| Importers › Name | Serena & Lily, of Sausalito, Calif. |
| Retailers › Name | Serena & Lily stores nationwide, through the Serena & Lily Catalog and online at SerenaandLily.com from September 2018 through April 2020 for about $900. |
| Recall Date | 2020-10-29T00:00:00 |
| Description | This recall involves Serena & Lily Nash Convertible cribs. The crib has a white finish with oak trim and can convert to a toddler bed. The crib is sold as part of a kit that includes the crib and toddler bed rails. The kit was sold under SKU CRIB10-NC1, which was printed on the order and confirmation. The crib itself, which is a component of the kit, bears a label with one of the following PO numbers and manufacturing date: PO Number and Date PO: 10320091, Date: 06-2018 PO: 10327234, Date: 08-2018 PO: 10361800, Date: 07-2019 PO: 10365097, Date: 08-2019 |
| Recall Number | 21706 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Remedy Options › 3 › Option | Repair |
| Consumer Contact | Serena & Lily toll-free at 866-597-2742 from 7 a.m. to 5:30 p.m. PT, Monday through Friday or from 8 a.m. to 1 p.m. PT on Saturday. |
| Last Publish Date | 2020-10-29T00:00:00 |
| Manufacturer Countries › Country | Vietnam |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Serena & Lily Recalls Nash Convertible Cribs Due to Injury Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Serena & Lily Recalls Nash Convertible Cribs Due to Injury Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/de/recalls/serena-lily-recalls-nash-convertible-cribs-due-to-injury-hazard-recall/CPSC-21706
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