Schneider Electric Recalls APC Surge Protectors Due to Fire Hazard
USSchneider Electric Recalls APC Surge Protectors Due to Fire Hazard
Recalling Firm: American Power Conversion (APC), now known as Schneider Electric IT Corp., of West Kingston, R.I.
Grund für den Rückruf / Gefahr
TranslatedThe surge protectors can overheat, smoke and melt, posing a fire hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves APC 7 and 8 series SurgeArrest surge protectors manufactured before 2003. The model and serial numbers are located on a label on the bottom of the surge protector. The two numbers that follow the first letter or letters in the serial number sequence indicate the year of manufacture. The unit is included in the recall if the numbers are 93, 94, 95, 96, 97, 98, 99, 00, 01 or 02. APC and the words Personal, Professional, Performance or Network are printed on the surge protectors. The following model numbers are included in this recall. 7 Series model numbers 8 Series model numbers NET7 NET8 NET7T NET8N NET7T-C PER8T PER7 PER8TR PER7C PER8TR-CN PER7T PER8TVR PER7T-CO PER8XTV PER7T-U PRF8T2 PER7TX137 PRF8TT PER7-U PRO8 PER7X148 PRO8T2 PRF7 PRO8T2C PRF7T PRO8T2MP12 PRO7 PRO8T2MP12B PRO7C PRO8TV PRO7T PRO7TX183
Betroffene Produkte
TranslatedAPC SurgeArrest surge protectors
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2014/Schneider-Electric-Recalls-APC-Surge-Protectors |
| Title | Schneider Electric Recalls APC Surge Protectors Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14001.Surge7seriesLARGE.jpg |
| Images › 1 › Caption | APC 7 Series SurgeArrest surge protector |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14001.Surge8seriesLARGE.jpg |
| Images › 2 › Caption | APC 8 Series SurgeArrest surge protector |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14001.SurgeProtectorLabelLARGE.jpg |
| Images › 3 › Caption | Model and serial numbers are located on the bottom of the surge protector |
| Hazards › Name | The surge protectors can overheat, smoke and melt, posing a fire hazard. |
| Injuries › Name | The firm has received 700 reports of the surge protectors overheating and melting and 55 claims of property damage from smoke and fire, including $916,000 in fire damage to a home and $750,000 in fire damage to a medical facility. There are 13 reports of injuries, including smoke inhalation and contact burns from touching the overheated surge protectors. |
| Products › Name | APC SurgeArrest surge protectors |
| Products › Type | Surge Suppressors or Power Strips |
| Products › Category I D | 67673 |
| Products › Number Of Units | About 15 million |
| Recall I D | 1528 |
| Remedies › Name | Consumers should immediately stop using the recalled surge protectors, unplug them and contact Schneider Electric for a free replacement surge protector. |
| Retailers › Name | Best Buy, Circuit City, CompUSA, and other stores nationwide from January 1993 through December 2002 for between $13 and $50. |
| Recall Date | 2013-10-03T00:00:00 |
| Description | This recall involves APC 7 and 8 series SurgeArrest surge protectors manufactured before 2003. The model and serial numbers are located on a label on the bottom of the surge protector. The two numbers that follow the first letter or letters in the serial number sequence indicate the year of manufacture. The unit is included in the recall if the numbers are 93, 94, 95, 96, 97, 98, 99, 00, 01 or 02. APC and the words Personal, Professional, Performance or Network are printed on the surge protectors. The following model numbers are included in this recall. 7 Series model numbers 8 Series model numbers NET7 NET8 NET7T NET8N NET7T-C PER8T PER7 PER8TR PER7C PER8TR-CN PER7T PER8TVR PER7T-CO PER8XTV PER7T-U PRF8T2 PER7TX137 PRF8TT PER7-U PRO8 PER7X148 PRO8T2 PRF7 PRO8T2C PRF7T PRO8T2MP12 PRO7 PRO8T2MP12B PRO7C PRO8TV PRO7T PRO7TX183 |
| Recall Number | 14001 |
| Manufacturers › Name | American Power Conversion (APC), now known as Schneider Electric IT Corp., of West Kingston, R.I. |
| Remedy Options › Option | Replace |
| Consumer Contact | Schneider Electric IT Corp., toll-free at (888) 437-4007 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at http://recall.apc.com, or www.apc.com and click on the Recall link to submit a claim and obtain more information. |
| Last Publish Date | 2015-01-07T00:00:00 |
| Manufacturer Countries › 1 › Country | China |
| Manufacturer Countries › 2 › Country | Philippines |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Schneider Electric Recalls APC Surge Protectors Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenAmerican Power Conversion (APC), now known as Schneider Electric IT Corp., of West Kingston, R.I.
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🚨 SAFETY ALERT: American Power Conversion (APC), now known as Schneider Electric IT Corp., of West Kingston, R.I. - Schneider Electric Recalls APC Surge Protectors Due to Fire Hazard Check if your household is affected: https://therecallfile.com/de/recalls/schneider-electric-recalls-apc-surge-protectors-due-to-fire-hazard/CPSC-14001
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