CPSCGeneral Alert

Scentsy Recalls Electrical Oil Warmers Due to Fire Hazard (Recall Alert)

Name: Scentsy Recalls Electrical Oil Warmers Due to Fire Hazard (Recall Alert)
Brand: Scentsy
SKU: CPSC-21712
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 10. Dezember 2020Rückruf-ID: 21712Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

Corrosion of electrical components in Scentsy Luminary Jack Warmers and Scentsy Bless This Home Warmers due to fumigation required to eradicate a cockroach infestation in one of Scentsy's shipping containers poses a fire hazard.

Produktbeschreibung & Identifikation

This recall involves electrical warmers used to heat oil to circulate through rooms in the home. The Luminary Jack Warmer has a Jack O' Lantern facial cut out and measures 5 ¼ inches wide by 7 ½ inches tall. The Bless This Home Warmer has two window cut outs, "Bless This Home" printed on the front, measures 4 ¼ inches wide by 10 inches tall, and has a top that resembles a roof line. Both models are shaped like standing paper bags. Product Name Model Number (on electrical cord label) Date Code (on bottom of unit) Luminary Jack Warmer 63408 2020 Bless This Home Warmer 62818 1820

Betroffene Produkte

Scentsy Luminary Jack Warmer and Scentsy Bless This Home Warmer

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2021/Scentsy-Recalls-Electrical-Oil-Warmers-Due-to-Fire-Hazard-Recall-Alert
Title	Scentsy Recalls Electrical Oil Warmers Due to Fire Hazard (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/1-124433PM.png
Images › 1 › Caption	Recalled Luminary Jack Electrical Warmer
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/2-124439PM.png
Images › 2 › Caption	Recalled Luminary Jack product tag
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/3-124445PM.png
Images › 3 › Caption	Recalled Bless This Home Electrical Warmer
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/4-124451PM.png
Images › 4 › Caption	Recalled Bless This Home product tag
Hazards › Name	Corrosion of electrical components in Scentsy Luminary Jack Warmers and Scentsy Bless This Home Warmers due to fumigation required to eradicate a cockroach infestation in one of Scentsy's shipping containers poses a fire hazard.
Injuries › Name	None reported.
Products › Name	Scentsy Luminary Jack Warmer and Scentsy Bless This Home Warmer
Products › Number Of Units	About 7,805 in the U.S. (6,940 Luminary Jack and 865 Bless This Home Warmers) (In addition, about 200 Luminary Jack and about 60 Bless This Home Warmers in Canada)
Recall I D	8964
Remedies › Name	Consumers should immediately stop using the recalled warmers and contact Scentsy for a full refund. Scentsy will issue refunds for all Luminary Jack Warmers and affected Bless This Home Warmers after consumers email Scentsy a photo of the warmer with the wires cut, rendering the warmers unusable. Consumers with a Bless This Home Warmer should contact Scentsy for further instructions to determine if their Bless This Home Warmers are affected. Scentsy is contacting purchasers directly.
Importers › Name	Scentsy Inc., of Meridian, Idaho
Retailers › Name	Scentsy authorized consultants nationwide and online at Scentsy.com. Bless This Home Warmers were sold from July 2020 through September 2020 for about $50. Luminary Jack Warmers were sold during September 2020 for about $50.
Recall Date	2020-12-10T00:00:00
Description	This recall involves electrical warmers used to heat oil to circulate through rooms in the home. The Luminary Jack Warmer has a Jack O' Lantern facial cut out and measures 5 ¼ inches wide by 7 ½ inches tall. The Bless This Home Warmer has two window cut outs, "Bless This Home" printed on the front, measures 4 ¼ inches wide by 10 inches tall, and has a top that resembles a roof line. Both models are shaped like standing paper bags. Product Name Model Number (on electrical cord label) Date Code (on bottom of unit) Luminary Jack Warmer 63408 2020 Bless This Home Warmer 62818 1820
Recall Number	21712
Remedy Options › Option	Refund
Inconjunctions › U R L	https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/74375r-eng.php
Consumer Contact	Scentsy toll-free at 877-855-0617 from 6 a.m. to 9 p.m. MT, Monday through Friday, by email at support@scentsy.com or online at https://scentsy.com/our-story/contact-information or https://scentsy.com and click on “Contact” at the bottom of the page for more information.
Last Publish Date	2020-12-10T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Scentsy Recalls Electrical Oil Warmers Due to Fire Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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🚨 SAFETY ALERT: Scentsy Recalls Electrical Oil Warmers Due to Fire Hazard (Recall Alert)

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