CPSCGeneral Alert

Salewa USA Recalls Wild Country Ropeman 1 Ascenders Due to a Failure to Ascend

Veröffentlicht: 6. Juni 2024Rückruf-ID: 24259Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The teeth of the recalled ascenders can fail to engage, making it difficult or impossible for the user to ascend.

Produktbeschreibung & Identifikation

This recall involves orange colored Wild Country "Ropeman 1" ascenders used in mountaineering and rock climbing. The recalled ascenders were manufactured in July 2022 and are marked with batch 05A0722. "ROPE MAN 1" and the batch number are printed in white on the side of the product.

Betroffene Produkte

Wild Country Ropeman 1 ascenders

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/Salewa-USA-Recalls-Wild-Country-Ropeman-1-Ascenders-Due-to-a-Failure-to-Ascend
TitleSalewa USA Recalls Wild Country Ropeman 1 Ascenders Due to a Failure to Ascend
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/ascender-1.jpg
Images › 1 › CaptionRecalled Wild Country Ropeman 1 Ascender
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/ascender-2.png
Images › 2 › CaptionRecalled Wild Country Ropeman 1 Ascender
Hazards › NameThe teeth of the recalled ascenders can fail to engage, making it difficult or impossible for the user to ascend.
Injuries › NameNone reported
Products › NameWild Country Ropeman 1 ascenders
Products › Number Of UnitsAbout 7,700 (In addition, about 297 were sold in Canada)
Recall I D9967
Remedies › NameConsumers should immediately stop using the recalled Ropeman 1 ascenders, and contact Wild Country to coordinate return of the recalled product and shipment of a free replacement ascender. Consumers can also return the recalled Ropeman 1 ascenders to Wild Country directly or at any authorized Wild Country Dealer for a free replacement.
Importers › NameSalewa USA LLC, of Boulder, Colorado
Retailers › NameREI and other specialty outdoor stores nationwide and online at www.wildcountry.com, www.backcountry.com, and www.campsaver.com from December 2022 through April 2024 for about $55.
Recall Date2024-06-06T00:00:00
DescriptionThis recall involves orange colored Wild Country "Ropeman 1" ascenders used in mountaineering and rock climbing. The recalled ascenders were manufactured in July 2022 and are marked with batch 05A0722. "ROPE MAN 1" and the batch number are printed in white on the side of the product.
Recall Number24259
Remedy Options › OptionReplace
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/wild-country-ropeman-1s-rope-clamp-recalled-due-potential-physical-hazard
Consumer ContactWild Country toll-free at 844-412-7013 from 11 a.m. to 7 p.m. ET, Monday through Friday, email at Ropeman1Recall@wildcountry.com, online at https://www.wildcountry.com/en-us/product-recalls, or https://www.wildcountry.com/en-us/ and click on "Ropeman 1 Voluntary Recall" at the top of the page for more information.
Last Publish Date2024-06-06T00:00:00
Manufacturer Countries › CountryTaiwan

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Salewa USA Recalls Wild Country Ropeman 1 Ascenders Due to a Failure to Ascend?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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