S.R. Smith Recalls Pool Lifts Due to Fall Hazard
S.R. Smith Recalls Pool Lifts Due to Fall Hazard
Grund für den Rückruf / Gefahr
TranslatedWelds securing the lift base plate and/or mast can break, posing a fall hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Splash! and PAL Hi/Lo and Spa pool access lifts most commonly found in municipal and community swimming facilities and hotels. Splash! lifts are permanently fixed to the pool deck. PAL models are portable, free-standing pool lifts that can be fixed to the deck. The recall includes all models of Splash! lifts with manufacturing dates between January 2013 and September 2015, PAL Hi/Lo lifts with model numbers 250-0000, 250-0005 and 250-0005K and Spa model 275-0000 with manufacturing dates between December 2014 and September 2015. The model number and date of manufacture can be found on the label at the base of the mast. "Splash!" or "PAL" is printed on the base of the lifts.
Betroffene Produkte
TranslatedSplash! and PAL pool lifts
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/S-R-Smith-Recalls-Pool-Lifts |
| Title | S.R. Smith Recalls Pool Lifts Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16063.splash7002000.jpg |
| Images › 1 › Caption | Splash! pool lift |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16063.PALimprovedcontrast.jpg |
| Images › 2 › Caption | PAL pool lift |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16063.SplashProductLabelSample.jpg |
| Images › 3 › Caption | Splash! label |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16063.PALLabel.jpg |
| Images › 4 › Caption | PAL label |
| Hazards › Name | Welds securing the lift base plate and/or mast can break, posing a fall hazard. |
| Injuries › Name | The firm received reports of two incidents in which the lift fell over due to inadequate welds in the base plate or mast. One incident occurred when a person was seated in the lift chair. No injuries have been reported. |
| Products › Name | Splash! and PAL pool lifts |
| Products › Type | Swimming Pool Equipment |
| Products › Category I D | 68334 |
| Products › Number Of Units | About 1,800 Splash! and 40 PAL Hi/Lo and Spa lifts |
| Recall I D | 6605 |
| Remedies › Name | Consumers should immediately stop using the recalled pool lifts and contact S.R. Smith for a free replacement base and/or mast assembly. |
| Retailers › Name | Pool product distributors, including Baystate Pool Supplies, Recreonics, and SCP Distributors nationwide and online at intheswim.com from January 2013 through September 2015 for between $6,000 and $9,750. |
| Recall Date | 2015-12-17T00:00:00 |
| Description | This recall involves Splash! and PAL Hi/Lo and Spa pool access lifts most commonly found in municipal and community swimming facilities and hotels. Splash! lifts are permanently fixed to the pool deck. PAL models are portable, free-standing pool lifts that can be fixed to the deck. The recall includes all models of Splash! lifts with manufacturing dates between January 2013 and September 2015, PAL Hi/Lo lifts with model numbers 250-0000, 250-0005 and 250-0005K and Spa model 275-0000 with manufacturing dates between December 2014 and September 2015. The model number and date of manufacture can be found on the label at the base of the mast. "Splash!" or "PAL" is printed on the base of the lifts. |
| Distributors › Name | S.R. Smith, LLC, of Canby, Ore. |
| Recall Number | 16063 |
| Remedy Options › Option | Replace |
| Consumer Contact | S.R. Smith toll-free at 888-497-9290 from 6:30 a.m. to 5 p.m. PT Monday through Friday, email splashpalinfo@srsmith.com, or online at www.srsmith.com and click on "Splash/ PAL Hi Lo Recall" or www.splashpalliftinfo.com for more information. |
| Last Publish Date | 2015-12-17T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought S.R. Smith Recalls Pool Lifts Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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