Royal Sovereign Recalls Portable Air Conditioners Due to Fire and Burn Hazards; One Death Reported
USRoyal Sovereign Recalls Portable Air Conditioners Due to Fire and Burn Hazards; One Death Reported
Grund für den Rückruf / Gefahr
TranslatedA faulty drain motor in the air conditioners can ignite the plastic enclosure of the unit, posing fire and burn hazards to consumers and risk of serious injury or death.
Produktbeschreibung & Identifikation
TranslatedThis recall involves the following models of portable air conditioners: Model Numbers PAC-3012 PAC-3012 RB ARP-3012 ARP-3012 KIT ARP-3012S ARP-3014 ARP-3014 SC The model number is printed on the name plate sticker on the back of the portable air conditioners.
Betroffene Produkte
TranslatedRoyal Sovereign/Royal Centurian portable air conditioners
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Royal-Sovereign-Recalls-Portable-Air-Conditioners-Due-to-Fire-and-Burn-Hazards-One-Death-Reported |
| Title | Royal Sovereign Recalls Portable Air Conditioners Due to Fire and Burn Hazards; One Death Reported |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2021-12-22 at 11.05.13 AM.png |
| Images › 1 › Caption | Recalled Portable Air Conditioner |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2021-12-22 at 11.05.24 AM.png |
| Images › 2 › Caption | Name Plate Sticker Example |
| Hazards › Name | A faulty drain motor in the air conditioners can ignite the plastic enclosure of the unit, posing fire and burn hazards to consumers and risk of serious injury or death. |
| Injuries › Name | Royal Sovereign is aware of 11 reports of the portable air conditioners catching fire or smoking during use resulting in over $1 million in property damage, two injuries and one death due to smoke inhalation. |
| Products › Name | Royal Sovereign/Royal Centurian portable air conditioners |
| Products › Number Of Units | About 33,570 |
| Recall I D | 9193 |
| Remedies › Name | Consumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air conditioner. Failure to unplug the unit could result in shock, electrocution, or death. |
| Importers › Name | Royal Sovereign International Inc., of Rockleigh, New Jersey |
| Retailers › Name | The recalled portable air conditioners were sold online at Amazon.com and in Sears, COSTCO, Home Depot, BJ's Wholesale Club, and Best Buy stores nationwide from March 2008 through August 2014 for about $290. |
| Recall Date | 2021-12-22T00:00:00 |
| Description | This recall involves the following models of portable air conditioners: Model Numbers PAC-3012 PAC-3012 RB ARP-3012 ARP-3012 KIT ARP-3012S ARP-3014 ARP-3014 SC The model number is printed on the name plate sticker on the back of the portable air conditioners. |
| Recall Number | 22037 |
| Remedy Options › Option | Refund |
| Consumer Contact | Royal Sovereign toll-free at 833-947-3699 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.Recall-PAC3012.com or https://www.royalsovereign.com and click on "Recall Information" at the top of the page for more information. |
| Last Publish Date | 2021-12-22T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Royal Sovereign Recalls Portable Air Conditioners Due to Fire and Burn Hazards; One Death Reported?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Royal Sovereign Recalls Portable Air Conditioners Due to Fire and Burn Hazards; One Death Reported Check if your household is affected: https://therecallfile.com/de/recalls/royal-sovereign-recalls-portable-air-conditioners-due-to-fire-and-burn/CPSC-22037
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