CPSCGeneral Alert

Royal Appliance Recalls Dirt Devil Pet Vacuums Due to Electrical Shock Hazard

Veröffentlicht: 2. Februar 2016Rückruf-ID: 16088Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The vacuum's electric cord plug prong can detach and remain in the electrical outlet when the vacuum is unplugged. The detached prong can pose an electrical shock hazard if it remains connected with the electrical outlet.

Produktbeschreibung & Identifikation

The recall includes three models of the Dirt Devil Total Pet Cyclonic Upright vacuums, model UD70210, UD70210CA and UD70210RM. The model number and manufacture date code are printed on a silver label on the back side of the vacuum. The vacuums are identical with black, gray and clear housing with red and purple trim. "Total Pet" is printed underneath the Dirt Devil logo in the center of the vacuum. Only vacuums with the first three digits of the four-digit manufacture date code that begin with B14 through I15 are included in the recall. All recalled vacuums were manufactured between February 2014 and September 2015.

Betroffene Produkte

Dirt Devil® Total Pet Cyclonic Upright

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Royal-Appliance-Recalls-Dirt-Devil-Pet-Vacuums
TitleRoyal Appliance Recalls Dirt Devil Pet Vacuums Due to Electrical Shock Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16088.Dirt_.jpg
Images › 1 › CaptionDirt Devil Total Pet Cyclonic Upright vacuum (model UD70210, UD70210CA and UD70210RM)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16088.jpg
Images › 2 › CaptionDirt Devil Total Pet Cyclonic Upright vacuum (model UD70210, UD70210CA and UD70210RM)
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16088.1.jpg
Images › 3 › CaptionDirt Devil Total Pet Cyclonic Upright vacuum manufacture date code
Hazards › NameThe vacuum's electric cord plug prong can detach and remain in the electrical outlet when the vacuum is unplugged. The detached prong can pose an electrical shock hazard if it remains connected with the electrical outlet.
Injuries › NameThe firm has received 14 reports of a detached prong that remained in an electrical outlet. No injuries have been reported.
Products › NameDirt Devil® Total Pet Cyclonic Upright
Products › TypeVacuum Cleaners
Products › Category I D67936
Products › Number Of UnitsAbout 149,000 in the United States (in addition, about 9,700 in Canada)
Recall I D6641
Remedies › NameConsumers should immediately stop using the recalled vacuums and contact Dirt Devil for instructions on receiving a free replacement vacuum.
Importers › NameRoyal Appliance Mfg. Co., of Glenwillow, Ohio
Retailers › NameABC Warehouse, Boardman Furniture, Fred's, Walmart stores nationwide, Dirt Devil via telephone and online at www.dirtdevil.com, www.ebay.com and www.walmart.com from February 2014 through November 2015 for between $45 and $70.
Recall Date2016-02-02T00:00:00
DescriptionThe recall includes three models of the Dirt Devil Total Pet Cyclonic Upright vacuums, model UD70210, UD70210CA and UD70210RM. The model number and manufacture date code are printed on a silver label on the back side of the vacuum. The vacuums are identical with black, gray and clear housing with red and purple trim. "Total Pet" is printed underneath the Dirt Devil logo in the center of the vacuum. Only vacuums with the first three digits of the four-digit manufacture date code that begin with B14 through I15 are included in the recall. All recalled vacuums were manufactured between February 2014 and September 2015.
Recall Number16088
Remedy Options › OptionReplace
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/56712r-eng.php
Consumer ContactDirt Devil at 800-373-6290 from 8 a.m. to 6 p.m. ET, Monday through Friday or online at www.dirtdevil.com and click on the "Support" tab at the top of the page for more information.
Last Publish Date2016-02-02T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Royal Appliance Recalls Dirt Devil Pet Vacuums Due to Electrical Shock Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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