Rowenta Recalls Cordless Vacuum Cleaners Due to Risk of Serious Injury from Fire and Burn Hazards
USRowenta Recalls Cordless Vacuum Cleaners Due to Risk of Serious Injury from Fire and Burn Hazards
Grund für den Rückruf / Gefahr
TranslatedThe recalled lithium-ion battery in the vacuum cleaner can overheat and ignite, posing a risk of serious injury from fire and burn hazards.
Produktbeschreibung & Identifikation
TranslatedThis recall involves cordless vacuum cleaners with a recalled lithium-ion battery that is housed in the handle of the device. The vacuum is sold in red, black and silver. There are two models, X-Force Flex 14.60 Animal, model number RH99A2U1 and X-Force Flex 15.60 Animal, model number RH99F2U1. The Versatile X-Force's lithium-ion battery model number is ZR0097U2 with a date code that begins with either 23 or 24. The batteries were sold separately or with the vacuum cleaners.
Betroffene Produkte
TranslatedRowenta Cordless Vacuum Cleaners with lithium-ion battery
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Rowenta-Recalls-Cordless-Vacuum-Cleaners-Due-to-Risk-of-Serious-Injury-from-fire-and-Burn-Hazards |
| Title | Rowenta Recalls Cordless Vacuum Cleaners Due to Risk of Serious Injury from Fire and Burn Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/forceflex-1.png |
| Images › 1 › Caption | X-Force Flex vacuum cleaner (red, black and silver) that has the recalled lithium-ion battery in the handle |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/forceflex-2.png |
| Images › 2 › Caption | The recalled Versatile X-Force lithium-ion battery, model ZR0097U2 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/forceflex-3.png |
| Images › 3 › Caption | Location of model number, ZR0097U2, and date code starting with either 23 or 24 (affected batteries were manufactured before December 2024) on the back of the recalled battery |
| Hazards › Name | The recalled lithium-ion battery in the vacuum cleaner can overheat and ignite, posing a risk of serious injury from fire and burn hazards. |
| Injuries › Name | The firm has received two reports of the lithium-ion battery overheating or not charging and an additional 65 reports globally. No injuries have been reported. |
| Products › Name | Rowenta Cordless Vacuum Cleaners with lithium-ion battery |
| Products › Number Of Units | About 3,660 |
| Recall I D | 10845 |
| Remedies › Name | Consumers should stop using the vacuum immediately and remove the recalled lithium-ion battery from the handle. Visit the company's website at https://www.rowentausa.com/recall-campaign-xforce to register for the recall. Consumers will be asked to upload a photograph of the model number and date code for the battery. Upon verification that the battery is recalled, the firm will send a free replacement lithium-ion battery to the consumer. Consumers will be asked to dispose of the lithium-ion battery in accordance with local and state regulations. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance. |
| Importers › Name | Groupe SEB USA dba Rowenta USA, of Parsippany, New Jersey |
| Retailers › Name | Williams Sonoma, Crate & Barrel and online at Rowenta.com, Shopify.com, Amazon.com and Walmart.com from July 2023 through January 2026 for between $250 and $550. |
| Recall Date | 2026-07-02T00:00:00 |
| Description | This recall involves cordless vacuum cleaners with a recalled lithium-ion battery that is housed in the handle of the device. The vacuum is sold in red, black and silver. There are two models, X-Force Flex 14.60 Animal, model number RH99A2U1 and X-Force Flex 15.60 Animal, model number RH99F2U1. The Versatile X-Force's lithium-ion battery model number is ZR0097U2 with a date code that begins with either 23 or 24. The batteries were sold separately or with the vacuum cleaners. |
| Recall Number | 26595 |
| Remedy Options › Option | Repair |
| Consumer Contact | Rowenta toll-free at 800-769-3682 from 8:30 a.m. to 5 p.m. ET Monday through Friday or online at https://www.rowentausa.com/recall-campaign-xforceor http://www.rowentausa.com and click on "Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2026-07-03T00:00:00 |
| Manufacturer Countries › 1 › Country | France |
| Manufacturer Countries › 2 › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Rowenta Recalls Cordless Vacuum Cleaners Due to Risk of Serious Injury from Fire and Burn Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Rowenta Recalls Cordless Vacuum Cleaners Due to Risk of Serious Injury from Fire and Burn Hazards Check if your household is affected: https://therecallfile.com/de/recalls/rowenta-recalls-cordless-vacuum-cleaners-due-to-risk-of-serious-injury/CPSC-26595
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