RH Recalls Callum Canopy Beds Due to Injury Hazard (Recall Alert)
USRH Recalls Callum Canopy Beds Due to Injury Hazard (Recall Alert)
Grund für den Rückruf / Gefahr
TranslatedThe bed's horizontal canopy rails can detach and fall, posing an injury hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves RH Callum canopy wooden beds. They were sold in (washed) black, (sandwashed) grey and (weathered) white and in twin, full and queen sizes and with or without a headboard and storage drawers. Restoration Hardware and Made in Vietnam are printed on a green label located on the bed's bottom inside frame. SKU number 104884, 106482, 107167, 107608, 107928, 107932, 107935 or 111553 is printed on the product's receipt. The receipt SKU number is different from the SKU number on the product label.
Betroffene Produkte
TranslatedCallum Canopy Beds
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/RH-Recalls-Callum-Canopy-Beds-Due-to-Injury-Hazard-Recall-Alert |
| Title | RH Recalls Callum Canopy Beds Due to Injury Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1_6.png |
| Images › 1 › Caption | Recalled RH Callum canopy bed – washed black |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2_7.jpg |
| Images › 2 › Caption | Recalled RH Callum canopy bed – weathered white |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3_4.png |
| Images › 3 › Caption | Recalled RH Cullum canopy bed – sandwashed grey |
| Hazards › Name | The bed's horizontal canopy rails can detach and fall, posing an injury hazard. |
| Injuries › Name | RH has received 29 reports of the bed's rails detaching and falling unexpectedly. No injuries have been reported. |
| Products › Name | Callum Canopy Beds |
| Products › Number Of Units | About 2,900 (In addition, about 135 were sold in Canada) |
| Recall I D | 8539 |
| Remedies › Name | Consumers should stop using the recalled beds until the canopy has been removed. Consumers should contact RH to schedule a free in-home inspection and repair. The firm is notifying all known purchasers directly. |
| Importers › Name | RH US, LLC, of Corte Madera, Calif. |
| Retailers › Name | RH Baby & Child, RH Teen stores and warehouse sales nationwide and online at www.rhbabyandchild.com and www.rhteen.com from April 2014 through November 2018 and at RH outlets from April 2014 through February 2019 for between $415 and $2,400. |
| Recall Date | 2019-04-18T00:00:00 |
| Description | This recall involves RH Callum canopy wooden beds. They were sold in (washed) black, (sandwashed) grey and (weathered) white and in twin, full and queen sizes and with or without a headboard and storage drawers. Restoration Hardware and Made in Vietnam are printed on a green label located on the bed's bottom inside frame. SKU number 104884, 106482, 107167, 107608, 107928, 107932, 107935 or 111553 is printed on the product's receipt. The receipt SKU number is different from the SKU number on the product label. |
| Recall Number | 19739 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/69334r-eng.php |
| Consumer Contact | RH toll-free at 888-728-8419 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at recall@rh.com or online at www.restorationhardware.com and click on “Safety Recalls” at the bottom of the page. |
| Last Publish Date | 2019-04-18T00:00:00 |
| Manufacturer Countries › Country | Vietnam |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought RH Recalls Callum Canopy Beds Due to Injury Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: RH Recalls Callum Canopy Beds Due to Injury Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/de/recalls/rh-recalls-callum-canopy-beds-due-to-injury-hazard-recall-alert/CPSC-19739
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