Rear Bolts on Trek and Electra Electric Bicycles Recalled Due to Fall Hazard; Manufactured by Hyena
USRear Bolts on Trek and Electra Electric Bicycles Recalled Due to Fall Hazard; Manufactured by Hyena
Recalling Firm: Hyena, Inc., of Taiwan
Grund für den Rückruf / Gefahr
TranslatedThe rear wheel bolts can break when torqued, causing the wheel to separate from the bicycle, posing a fall hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves the rear wheel bolts on model year 2026 Trek-branded FX+ 1 Midstep, FX+ 1S Midstep, FX+ 1 Stepover, and FX+ 1S Stepover, and Electra-branded Townie Go! Step Thru and Townie Go! S Step Thru electric bicycles sold before October 28, 2025. The bicycles come in various colors and sizes. The Trek bicycles have the word "TREK" printed on the downtube of the frame and "FX+" is printed on the top tube. The Electra bicycles have the word "townie" printed on the downtube, "electra" on the seat stay, and "go!" on the chain guard. The original rear wheel bolts are black and connect the motor to the rear frame of the bicycles.
Betroffene Produkte
TranslatedRear wheel bolts installed on model year 2026 Trek FX+ 1 and Electra Townie Go! electric bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Rear-Bolts-on-Trek-and-Electra-Electric-Bicycles-Recalled-Due-to-Fall-Hazard-Manufactured-by-Hyena |
| Title | Rear Bolts on Trek and Electra Electric Bicycles Recalled Due to Fall Hazard; Manufactured by Hyena |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/trek-1.jpg |
| Images › 1 › Caption | Trek FX+1 Midstep with recalled rear wheel bolts |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/trek-2.jpg |
| Images › 2 › Caption | Trek FX+1S Midstep with recalled rear wheel bolts |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/trek-3.jpg |
| Images › 3 › Caption | Trek FX+ 1 Stepover with recalled rear wheel bolts |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/trek-4.jpg |
| Images › 4 › Caption | Trek FX+ 1S Stepover with recalled rear wheel bolts |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/trek-5.jpg |
| Images › 5 › Caption | Electra Townie Go! Step Thru with recalled rear wheel bolts |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/trek-6.jpg |
| Images › 6 › Caption | Electra Townie Go! S Step Thru with recalled rear wheel bolts |
| Hazards › Name | The rear wheel bolts can break when torqued, causing the wheel to separate from the bicycle, posing a fall hazard. |
| Injuries › Name | The firm has received seven reports of the rear wheel bolts breaking on affected bicycles. No injuries have been reported. |
| Products › Name | Rear wheel bolts installed on model year 2026 Trek FX+ 1 and Electra Townie Go! electric bicycles |
| Products › Number Of Units | About 19,890 |
| Recall I D | 10580 |
| Remedies › Name | Consumers should immediately stop using the bicycles with recalled bolts and contact an authorized Trek or Electra dealer to schedule a free repair at the dealer's location. The dealer will replace the original black rear wheel bolts with new silver rear wheel bolts. Consumers can locate their nearest dealer at https://www.trekbikes.com./us/en_US/store-finder/. Trek will provide consumers who participate in the recall with a $10 in-store credit toward any Trek, Electra or Bontrager merchandise. The credit is valid through December 31, 2026. |
| Retailers › Name | Trek stores and Trek authorized retailers nationwide and online from April 2025 through October 2025 for about $2,100. |
| Recall Date | 2026-01-29T00:00:00 |
| Description | This recall involves the rear wheel bolts on model year 2026 Trek-branded FX+ 1 Midstep, FX+ 1S Midstep, FX+ 1 Stepover, and FX+ 1S Stepover, and Electra-branded Townie Go! Step Thru and Townie Go! S Step Thru electric bicycles sold before October 28, 2025. The bicycles come in various colors and sizes. The Trek bicycles have the word "TREK" printed on the downtube of the frame and "FX+" is printed on the top tube. The Electra bicycles have the word "townie" printed on the downtube, "electra" on the seat stay, and "go!" on the chain guard. The original rear wheel bolts are black and connect the motor to the rear frame of the bicycles. |
| Recall Number | 26220 |
| Manufacturers › Name | Hyena, Inc., of Taiwan |
| Remedy Options › Option | Repair |
| Consumer Contact | Trek toll-free at 800-373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday or online at https://www.trekbikes.com/us/en_US/company/legal_policies/safety_recalls/ or https://www.trekbikes.com/us/en_US/ and click on "Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2026-01-29T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Rear Bolts on Trek and Electra Electric Bicycles Recalled Due to Fall Hazard; Manufactured by Hyena?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Hyena, Inc., of Taiwan - Rear Bolts on Trek and Electra Electric Bicycles Recalled Due to Fall Hazard; Manufactured by Hyena Check if your household is affected: https://therecallfile.com/de/recalls/rear-bolts-on-trek-and-electra-electric-bicycles-recalled-due-to-fall/CPSC-26220
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