CPSCGeneral Alert

Raynor Recalls Office Chairs Due to Fall Hazard

Veröffentlicht: 18. Februar 2016Rückruf-ID: 16107Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The chair seat can detach, posing a fall hazard to consumers.

Produktbeschreibung & Identifikation

This recall involves Eurotech Lume office chairs. The black, mesh mid-back, adjustable chairs have a black base with five wheels. Item number MF2500 and the date of manufacture in YY/MM/DD format are printed on a label located on the underside of the seat. Dates of manufacture included in the recall are between 14/10/08 and 15/10/16.

Betroffene Produkte

Eurotech Lume office chairs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Raynor-Recalls-Office-Chairs
TitleRaynor Recalls Office Chairs Due to Fall Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16107.EurotechLumeOfficeChair.jpg
Images › 1 › CaptionEurotech Lume office chair
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16107.ItemNumberMF2500.jpg
Images › 2 › CaptionItem number MF2500 and the date of manufacture are printed on a label located on the underside of the seat.
Hazards › NameThe chair seat can detach, posing a fall hazard to consumers.
Injuries › NameNone
Products › NameEurotech Lume office chairs
Products › TypeChairs
Products › Category I D67768
Products › Number Of UnitsAbout 1,200
Recall I D6663
Remedies › NameConsumers should immediately stop using the recalled chairs and contact Raynor to receive a full refund.
Importers › NameRaynor Marketing, LTD, of West Hempstead, N.Y.
Retailers › NameDavies Office in New York and Office Furniture Depot stores in New Jersey and by other independent distributors from January 2015 through November 2015 for about $300.
Recall Date2016-02-18T00:00:00
DescriptionThis recall involves Eurotech Lume office chairs. The black, mesh mid-back, adjustable chairs have a black base with five wheels. Item number MF2500 and the date of manufacture in YY/MM/DD format are printed on a label located on the underside of the seat. Dates of manufacture included in the recall are between 14/10/08 and 15/10/16.
Distributors › NameRaynor Marketing, LTD, of West Hempstead, N.Y.
Recall Number16107
Remedy Options › OptionRefund
Consumer ContactRaynor toll-free at 866-800-1377 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.eurotechseating.com and click on Warranties at the bottom right hand corner of the page and then on the Lume Chair Recall link for more information.
Last Publish Date2016-02-18T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Raynor Recalls Office Chairs Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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