PurpleAir Recalls Power Supply Units for Air Sensors Due to Fire and Burn Hazards
USPurpleAir Recalls Power Supply Units for Air Sensors Due to Fire and Burn Hazards
Recalling Firm: HK Anenerge Co., Ltd, of Guangdong Province, China
Grund für den Rückruf / Gefahr
TranslatedThe power supplies can overheat, posing fire and burn hazards.
Produktbeschreibung & Identifikation
TranslatedThis recall involves power supply units sold with PurpleAir PA-II and PA-II- SD air quality sensors with model number RKPO-UL052000C. The model number is located on the bottom side of the power adapter. The power adapters are black with a white label. They measure 4 inches long (including the mounting tabs) by 1-7/8 inches wide by 1-3/8 inches high. The air quality sensors are used outdoors by consumers to monitor air quality.
Betroffene Produkte
TranslatedPowerStream Power Supply Units for Air Sensors
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/PurpleAir-Recalls-Power-Supply-Units-for-Air-Sensors-Due-to-Fire-and-Burn-Hazards |
| Title | PurpleAir Recalls Power Supply Units for Air Sensors Due to Fire and Burn Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1350_1.png |
| Images › 1 › Caption | PurpleAir Power Supply – Location of model number |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1350_2.jpeg |
| Images › 2 › Caption | Power Supply connected to Air Sensor |
| Hazards › Name | The power supplies can overheat, posing fire and burn hazards. |
| Injuries › Name | PurpleAir has received 27 reports of the recalled power supplies emitting sparks and/or smoke of which 18 are reports of property damage, including one report of a small apartment fire. No injuries have been reported. |
| Products › Name | PowerStream Power Supply Units for Air Sensors |
| Products › Number Of Units | About 4,200 sold in the United States (in addition, about 172 were sold in Canada) |
| Recall I D | 8489 |
| Remedies › Name | Consumers should immediately stop using the recalled power supplies and contact PurpleAir for instructions on how to obtain a replacement power supply. |
| Importers › Name | PowerStream Technology, of Orem, Utah |
| Retailers › Name | Online at www.purpleair.com and as free giveaways in communities from October 2017 to August 2018 for about $230 to $260. |
| Recall Date | 2019-02-14T00:00:00 |
| Description | This recall involves power supply units sold with PurpleAir PA-II and PA-II- SD air quality sensors with model number RKPO-UL052000C. The model number is located on the bottom side of the power adapter. The power adapters are black with a white label. They measure 4 inches long (including the mounting tabs) by 1-7/8 inches wide by 1-3/8 inches high. The air quality sensors are used outdoors by consumers to monitor air quality. |
| Recall Number | 19064 |
| Manufacturers › Name | HK Anenerge Co., Ltd, of Guangdong Province, China |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/68788r-eng.php |
| Consumer Contact | PurpleAir LLC toll-free at 800-474-0696 from 9 am to 5 pm Mountain Time Monday through Friday, email at powersupplies@purpleair.com or online at www.purpleair.com/recall for more information. |
| Last Publish Date | 2019-02-14T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought PurpleAir Recalls Power Supply Units for Air Sensors Due to Fire and Burn Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenHK Anenerge Co., Ltd, of Guangdong Province, China
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🚨 SAFETY ALERT: HK Anenerge Co., Ltd, of Guangdong Province, China - PurpleAir Recalls Power Supply Units for Air Sensors Due to Fire and Burn Hazards Check if your household is affected: https://therecallfile.com/de/recalls/purpleair-recalls-power-supply-units-for-air-sensors-due-to-fire-and-b/CPSC-19064
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