CPSCGeneral Alert

PTX Performance Products Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

Veröffentlicht: 6. Juli 2016Rückruf-ID: 16208Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Produktbeschreibung & Identifikation

This recall involves Airwalk brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Airwalk brand hoverboards were sold in black or white colors. The AIRWALK logo is printed on the front right foot pad.

Betroffene Produkte

Self-balancing scooters/hoverboards

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/PTX-Performance-Products-Recalls-Self-Balancing-Scooters-Hoverboards
TitlePTX Performance Products Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/16208a.jpg
Images › 1 › CaptionRecalled Airwalk brand hoverboard
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16208.16208b.jpg
Images › 2 › CaptionRecalled Airwalk brand hoverboard
Hazards › NameThe lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Injuries › NameNone reported
Products › NameSelf-balancing scooters/hoverboards
Products › TypePowered Scooters or Skateboards
Products › Category I D68246
Products › Number Of UnitsAbout 4,900
Recall I D7784
Remedies › NameThe firm is no longer in business. The remedy is no longer available.
Importers › NamePTX Performance Products USA, of Irvine, Calif.
Retailers › NameThe Sports Authority, MC Sports stores nationwide and online at Academy.com and DICKS.com from December 2015 through May 2016 for about $500.
Recall Date2016-07-06T00:00:00
DescriptionThis recall involves Airwalk brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Airwalk brand hoverboards were sold in black or white colors. The AIRWALK logo is printed on the front right foot pad.
Recall Number16208
Manufacturers › NamePTX Performance Products USA, of Irvine, Calif.
Remedy Options › OptionNo Remedy Available
Last Publish Date2016-07-06T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought PTX Performance Products Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenPTX Performance Products USA, of Irvine, Calif.
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: PTX Performance Products USA, of Irvine, Calif. - PTX Performance Products Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

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https://therecallfile.com/de/recalls/ptx-performance-products-recalls-self-balancing-scooters-hoverboards-d/CPSC-16208
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