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Australia ProductsHazardous mater...

Promotional LED glow stick torch

Veröffentlicht: 22. Dezember 2023Rückruf-ID: 9f45c884-002c-4214-a44f-93b62b3206aeKategorie: VerbraucherprodukteLand: Australien
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The product does not comply with the mandatory standards for products containing button/coin batteries . The button/coin batteries are not adequately secured and are accessible to young children. The product does not include the required warning information.

Produktbeschreibung & Identifikation

Reason / Defects: The product does not comply with the mandatory standards for products containing button/coin batteries . The button/coin batteries are not adequately secured and are accessible to young children. The product does not include the required warning information. Hazards: There is a risk of choking or serious injury if young children gain access to the button/coin batteries and swallow or place them inside their body. An incident has occurred where a child pulled the torch apart making the button batteries accessible. What to do: Consumers must stop using the torch immediately, keep out of reach of children and dispose of it safely. Consumers are asked to notify Market Square management office so that the safe disposal of the products can be monitored. For more information, contact Market Square management office via email on marketsquare@au.knightfrank.com or phone 03 5221 2411 (9:00 am – 5.30 pm, Monday to Friday and 9:00 am to 4:00 pm, Saturday).

Betroffene Produkte

Promotional LED glow stick torch in red, blue, and green colours with ‘MARKET SQUARE’ printed on the torch. Included in a promotional bag as part of Santa photos giveaway at the Geelong Market Square Shopping Centre. Each torch contains 3 button batteries (LR41).

Additional Source Details

FieldValue
Guid › #text9f45c884-002c-4214-a44f-93b62b3206ae
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/promotional-led-glow-stick-torch
Pub DateFri, 22 Dec 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Green%20torch.jpg?itok=Rc0w5HGT

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Promotional LED glow stick torch?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Risikostufe["Hazardous materials","Button batteries","Decorations, candles and novelties"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Promotional LED glow stick torch

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