CPSCGeneral Alert

Profile Design Recalls Bicycle Carbon Aerobars Due to Crash Hazard

Veröffentlicht: 11. Dezember 2019Rückruf-ID: 20039Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The bicycle aerobars can crack and break, causing the rider to lose control and crash.

Produktbeschreibung & Identifikation

This recall involves Profile Design Aeria Ultimate carbon aerobars sold individually and as an original equipment upgrade on consumer configurable Dimond Brand Bikes and Quintana Roo model bicycles. The aerobars were sold in one size and are all matte black in color. "Profile Design" and "Ultimate" are embossed in gloss black on the top of the rear edge of the aerobars. The best way to identify recalled handlebars is to measure the uncut hand extensions from the leading edge of wing to tip of hand extension (where brake lever is placed). On recalled bars it is 13.6 cm (5.3 in) measured from leading edge of wing.

Betroffene Produkte

Aeria Ultimate carbon aerobars

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Profile-Design-Recalls-Bicycle-Carbon-Aerobars-Due-to-Crash-Hazard
TitleProfile Design Recalls Bicycle Carbon Aerobars Due to Crash Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1687_2.png
Images › 1 › CaptionSide view of recalled Aeria Ultimate carbon aerobars
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/1687_3.png
Images › 2 › CaptionTop view of recalled Aeria Ultimate carbon aerobars
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/1687_1.png
Images › 3 › CaptionMeasurements of recalled handle bars
Hazards › NameThe bicycle aerobars can crack and break, causing the rider to lose control and crash.
Injuries › NameThe firm has received two reports of the bicycle aerobars cracking or breaking. No injuries reported.
Products › NameAeria Ultimate carbon aerobars
Products › Number Of UnitsAbout 260
Recall I D8715
Remedies › NameConsumers should immediately stop using bicycles with the recalled aerobars and contact Profile Design for instructions to receive a free replacement aerobar via their local retailer.
Importers › NameProfile Design, of Carson, Calif.
Retailers › NameIndependent bicycle stores nationwide from May 2017 through October 2018 for about $1,300 for the aerobar sold individually or between $5,200 and $14,000 as original equipment on bicycles.
Recall Date2019-12-11T00:00:00
DescriptionThis recall involves Profile Design Aeria Ultimate carbon aerobars sold individually and as an original equipment upgrade on consumer configurable Dimond Brand Bikes and Quintana Roo model bicycles. The aerobars were sold in one size and are all matte black in color. "Profile Design" and "Ultimate" are embossed in gloss black on the top of the rear edge of the aerobars. The best way to identify recalled handlebars is to measure the uncut hand extensions from the leading edge of wing to tip of hand extension (where brake lever is placed). On recalled bars it is 13.6 cm (5.3 in) measured from leading edge of wing.
Recall Number20039
Remedy Options › OptionReplace
Consumer ContactProfile Design toll-free at 888-800-5999 from 9 a.m. to 5 p.m. PT Monday through Friday or online at www.profile-design.com and click on “Recall Notices” or email AeriaUltimateRecall@profile-design.com for more information.
Last Publish Date2019-12-11T00:00:00
Manufacturer Countries › CountryTaiwan

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Profile Design Recalls Bicycle Carbon Aerobars Due to Crash Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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