CPSCGeneral Alert

Primark Recalls Kitten Heel Court Shoes Due to High Levels of Chromium; Risk of Skin Irritation

Veröffentlicht: 27. Mai 2020Rückruf-ID: 20127Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The leather insock in the shoes has elevated levels of Chromium VI, posing a risk of skin irritation.

Produktbeschreibung & Identifikation

This recall involves the Primark Wide Fit Kitten Heel Court Shoes. The pumps have an approximately 1.5 inch heel. The shoes were sold in black and nude microfiber fabric. Product number 06689 and the RN code 145478 are printed on the inside of the shoe.

Betroffene Produkte

Wide Fit Kitten Heel Court Pumps

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Primark-Recalls-Kitten-Heel-Court-Shoes-Due-to-High-Levels-of-Chromium-Risk-of-Skin-Irritation
TitlePrimark Recalls Kitten Heel Court Shoes Due to High Levels of Chromium; Risk of Skin Irritation
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1a_0.png
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/1b.png
Images › 2 › CaptionRN code on inside of the recalled Wide Fit Kitten Heel Court Shoe
Hazards › NameThe leather insock in the shoes has elevated levels of Chromium VI, posing a risk of skin irritation.
Injuries › NameNone reported
Products › NameWide Fit Kitten Heel Court Pumps
Products › Number Of UnitsAbout 1,700
Recall I D8826
Remedies › NameConsumers should immediately stop using the recalled shoes and return the shoes to a Primark store for a full refund of the purchase price.
Importers › NamePrimark US Corp., of Boston, Mass.
Retailers › NamePrimark US stores nationwide from January 2019 through November 2019 for about $16.
Recall Date2020-05-27T00:00:00
DescriptionThis recall involves the Primark Wide Fit Kitten Heel Court Shoes. The pumps have an approximately 1.5 inch heel. The shoes were sold in black and nude microfiber fabric. Product number 06689 and the RN code 145478 are printed on the inside of the shoe.
Recall Number20127
Remedy Options › OptionRefund
Consumer ContactPrimark US collect at 617-946-3236 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.primark.com and click on “Customer Service” at the bottom of the page for more information.
Last Publish Date2020-05-27T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Primark Recalls Kitten Heel Court Shoes Due to High Levels of Chromium; Risk of Skin Irritation?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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