Prevost Car (US) Inc. - Coolant Heater May Overheat
USPrevost Car (US) Inc. - Coolant Heater May Overheat
Recalling Firm: Prevost Car (US) Inc.
Grund für den Rückruf / Gefahr
TranslatedExcessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire.
Produktbeschreibung & Identifikation
TranslatedPrevost Car (US) Inc. (Prevost) is recalling certain Eberspächer Hydronic L-II Heaters, with part number 870012. The coolant heaters may generate excessive exhaust gas and overheat.
Betroffene Produkte
TranslatedCoolant Heater May Overheat
Additional Source Details
| Field | Value |
|---|---|
| Subject | Coolant Heater May Overheat |
| Nhtsa id | 24E027000 |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24E027000 |
| Recall link › Description | Go to Recall |
| Recall type | Equipment |
| Do not drive | No |
| Manufacturer | Prevost Car (US) Inc. |
| Defect summary | Prevost Car (US) Inc. (Prevost) is recalling certain Eberspächer Hydronic L-II Heaters, with part number 870012. The coolant heaters may generate excessive exhaust gas and overheat. |
| Completion rate | 71.43 |
| Corrective action | Owners of vehicles that are equipped with these coolant heaters are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. In addition, Prevost will adjust the air to fuel ratio. All repairs will be performed free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is ER24-14. |
| Consequence summary | Excessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire. |
| Mfr campaign number | ER24-14 |
| Potentially affected | 7 |
| Report received date | 2024-03-20T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Prevost Car (US) Inc. - Coolant Heater May Overheat?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenPrevost Car (US) Inc.
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🚨 SAFETY ALERT: Prevost Car (US) Inc. - Prevost Car (US) Inc. - Coolant Heater May Overheat Check if your household is affected: https://therecallfile.com/de/recalls/prevost-car-us-inc-coolant-heater-may-overheat/NHTSA-24E027000
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