CPSCGeneral Alert

Poppin Recalls Pitch Rolling Chairs Due to Fall Hazard (Recall Alert)

Veröffentlicht: 8. Februar 2018Rückruf-ID: 18723Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The seat plate can break and detach from the seat base, posing a fall hazard.

Produktbeschreibung & Identifikation

This recall involves Popping Pitch model rolling chairs. The chair is upholstered in fabric and was sold in five colors: Red (model #: 103772), Blue (model #: 103767), Dark Gray (model #: 103769), Khaki (model #: 103771), and Dark Blue (model #: 103768). The chair has a chrome-plated base, five roller wheels and measures about 33 inches tall and 25.5 inches wide. The Poppin logo and model number are printed on the chair's seat plate underneath the chair.

Betroffene Produkte

Pitch rolling chairs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2018/Poppin-Recalls-Pitch-Rolling-Chairs-Due-to-Fall-Hazard-Recall-Alert
TitlePoppin Recalls Pitch Rolling Chairs Due to Fall Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/788_1.jpeg
Images › 1 › CaptionPitch Rolling Chair, Khaki (103771)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/788_2.jpeg
Images › 2 › CaptionPitch Rolling Chair, Dark Blue (103768)
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/788_3.jpeg
Images › 3 › CaptionPitch Rolling Chair, Red (103772)
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/788_4.jpeg
Images › 4 › CaptionPitch Rolling Chair, Blue (103767)
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/788_5.jpeg
Images › 5 › CaptionPitch Rolling Chair, Dark Gray (103769)
Hazards › NameThe seat plate can break and detach from the seat base, posing a fall hazard.
Injuries › NameThe firm has received five reports of the seat plate mechanism detaching from the seat base. No injuries have been reported.
Products › NamePitch rolling chairs
Products › Number Of UnitsAbout 2,800
Recall I D8252
Remedies › NameConsumers should immediately stop using the recalled chairs and contact Poppin for a free repair, including a new seat plate mechanism and installation.
Importers › NamePoppin Inc., of New York, N.Y.
Retailers › NamePoppin showrooms nationwide and online at www.poppin.com from March 2016 through September 2017 for about $400.
Recall Date2018-02-08T00:00:00
DescriptionThis recall involves Popping Pitch model rolling chairs. The chair is upholstered in fabric and was sold in five colors: Red (model #: 103772), Blue (model #: 103767), Dark Gray (model #: 103769), Khaki (model #: 103771), and Dark Blue (model #: 103768). The chair has a chrome-plated base, five roller wheels and measures about 33 inches tall and 25.5 inches wide. The Poppin logo and model number are printed on the chair's seat plate underneath the chair.
Distributors › NamePoppin Inc., of New York, N.Y.
Recall Number18723
Manufacturers › NameNube Furniture, of Shanghai, China
Remedy Options › OptionRepair
Consumer ContactPoppin toll-free at 888-676-7746 from 9 a.m. and 5 p.m. ET Monday through Friday, email retrofits@poppin.com or online at www.poppin.com and click on Recall Notice located at the bottom of the page for more information .
Last Publish Date2018-02-08T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Poppin Recalls Pitch Rolling Chairs Due to Fall Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenNube Furniture, of Shanghai, China
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Nube Furniture, of Shanghai, China - Poppin Recalls Pitch Rolling Chairs Due to Fall Hazard (Recall Alert)

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