CPSCGeneral Alert

Polaris Recalls Patriot 850 MATRYX Snowmobiles Due to Injury Hazard (Recall Alert)

Veröffentlicht: 30. November 2023Rückruf-ID: 24722Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The ring gear on the primary clutch can fail, causing the clutch assembly components to come loose, posing an injury hazard to consumers.

Produktbeschreibung & Identifikation

This recall involves certain VINs of Polaris Model Year 2022 Patriot 850 MATRYX RMK, INDY and SWITCHBACK with electric start snowmobiles. In addition, this recall involves primary (drive) clutches sold as service parts with part number 1323613 (e-start). The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of the vehicle's frame.

Betroffene Produkte

Polaris Snowmobiles, Model Year 2022 PATRIOT 850 MATRYX RMK, INDY and SWITCHBACK

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/Polaris-Recalls-Patriot-850-MATRYX-Snowmobiles-Due-to-Injury-Hazard-Recall-Alert
TitlePolaris Recalls Patriot 850 MATRYX Snowmobiles Due to Injury Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/image3_29.png
Images › 1 › CaptionRecalled Polaris Model Year 2022 PATRIOT 850 MATRYX RMK w/ Electric Start
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/image2_17.jpg
Images › 2 › CaptionRecalled Polaris Model Year 2022 PATRIOT 850 MATRYX INDY w/ Electric Start
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/image5_5.png
Images › 3 › CaptionRecalled Polaris Model Year 2022 PATRIOT 850 MATRYX SWITCHBACK w/ Electric Start
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/image4_17.png
Images › 4 › CaptionRecalled Polaris Snowmobile VIN/Model Number Location
Hazards › NameThe ring gear on the primary clutch can fail, causing the clutch assembly components to come loose, posing an injury hazard to consumers.
Injuries › NameThe firm has received nine reports of the ring gear failing, including one injury where the ligament was separated from the rider's foot.
Products › NamePolaris Snowmobiles, Model Year 2022 PATRIOT 850 MATRYX RMK, INDY and SWITCHBACK
Products › Number Of UnitsAbout 2,900 (In addition, about 1,433 were sold in Canada)
Recall I D9776
Remedies › NameConsumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch. Polaris has notified consumers to stop riding the snowmobiles and is contacting registered owners directly.
Retailers › NameAuthorized Polaris dealers nationwide from June 2021 through February 2022 for between $14,000 and $16,000.
Recall Date2023-11-30T00:00:00
DescriptionThis recall involves certain VINs of Polaris Model Year 2022 Patriot 850 MATRYX RMK, INDY and SWITCHBACK with electric start snowmobiles. In addition, this recall involves primary (drive) clutches sold as service parts with part number 1323613 (e-start). The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of the vehicle's frame.
Recall Number24722
Manufacturers › NamePolaris Industries Inc., of Medina, Minnesota
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2023398
Consumer ContactPolaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" at the bottom of the page or https://www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Last Publish Date2023-11-30T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Polaris Recalls Patriot 850 MATRYX Snowmobiles Due to Injury Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenPolaris Industries Inc., of Medina, Minnesota
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Polaris Industries Inc., of Medina, Minnesota - Polaris Recalls Patriot 850 MATRYX Snowmobiles Due to Injury Hazard (Recall Alert)

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