Platinum Health Recalls LumaRail Adult Portable Bed Rails Due to Serious Entrapment and Asphyxia Hazard; One Death Reported
USPlatinum Health Recalls LumaRail Adult Portable Bed Rails Due to Serious Entrapment and Asphyxia Hazard; One Death Reported
Grund für den Rückruf / Gefahr
TranslatedWhen the recalled bed rails are attached to an adult's bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. This poses a serious entrapment hazard and risk of death by asphyxiation.
Produktbeschreibung & Identifikation
TranslatedThis recall involves the Bed Assist Rail with Legs (model PHB4000), Free Standing Bed Assist Rail (model PHB6000) and the DoubleSafe Bed Assist Rail (model PHB7000D). The bed rails are made of white metal tubing with a gray or black foam rubber grip handle and may have a black fabric pouch. The name "Platinum Health" is printed on a label located on the leg of the bed rail or on the grip handle. The bed rails also have a light mount below the grip handle.
Betroffene Produkte
TranslatedLumaRail Bed Assist Rails
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Platinum-Health-Recalls-LumaRail-Adult-Portable-Bed-Rails-Due-to-Serious-Entrapment-and-Asphyxia-Hazard-One-Death-Reported |
| Title | Platinum Health Recalls LumaRail Adult Portable Bed Rails Due to Serious Entrapment and Asphyxia Hazard; One Death Reported |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledLumaRailBedAssistRailwithLegsModelNoPHB4000.jpg |
| Images › 1 › Caption | Recalled LumaRail Bed Assist Rail with Legs (Model No. PHB4000) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RecalledLumaRailFreeStandingBedAssistRailModelNoPHB6000.jpg |
| Images › 2 › Caption | Recalled LumaRail Free Standing Bed Assist Rail (Model No. PHB6000) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/RecalledLumaRailDoubleSafeBedAssistRailModelNoPHB7000D.jpg |
| Images › 3 › Caption | Recalled LumaRail DoubleSafe Bed Assist Rail (Model No. PHB7000D) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Lightmountlocatedbelowthegriphandleontherecalledbedrails.jpg |
| Images › 4 › Caption | Light mount located below the grip handle on the recalled bed rails |
| Hazards › Name | When the recalled bed rails are attached to an adult's bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. This poses a serious entrapment hazard and risk of death by asphyxiation. |
| Injuries › Name | Platinum has received one report of a death involving the Bed Assist Rail with Legs (model PHB4000). In October 2021, an 81-year-old man at a nursing home in Pennsylvania died from positional asphyxia after becoming entrapped between his mattress and the bed rail. |
| Products › Name | LumaRail Bed Assist Rails |
| Products › Number Of Units | About 53,000 |
| Recall I D | 9543 |
| Remedies › Name | Consumers should immediately stop using the recalled bed rails and contact Platinum Health for a free repair kit. Consumers who use model PHB7000D on twin beds will receive a free replacement bedrail redesigned to properly fit twin beds. |
| Retailers › Name | The Platinum Health website, PlatinumHealthLLC.com, through major online retailers including Amazon, Walmart.com, eBay, and Overstock, and online medical supply stores nationwide including RehabMart and Fabrication Enterprises. The bed rails were sold from July 2015 through December 2022 for between $65 and $100. |
| Recall Date | 2023-02-23T00:00:00 |
| Description | This recall involves the Bed Assist Rail with Legs (model PHB4000), Free Standing Bed Assist Rail (model PHB6000) and the DoubleSafe Bed Assist Rail (model PHB7000D). The bed rails are made of white metal tubing with a gray or black foam rubber grip handle and may have a black fabric pouch. The name "Platinum Health" is printed on a label located on the leg of the bed rail or on the grip handle. The bed rails also have a light mount below the grip handle. |
| Distributors › Name | Platinum Health LLC, of Orlando, Florida |
| Recall Number | 23136 |
| Remedy Options › 1 › Option | Repair |
| Remedy Options › 2 › Option | Replace |
| Consumer Contact | Contact Platinum Health toll-free at 833-408-0509 from 8 a.m. to 7 p.m. ET, Monday through Friday, by email at bedrails@realtimeresults.net, or online at www.recallrtr.com/bedrails or www.platinumhealthllc.com and click on "Recalls" at the top of the page for more information. |
| Last Publish Date | 2023-02-23T00:00:00 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Platinum Health Recalls LumaRail Adult Portable Bed Rails Due to Serious Entrapment and Asphyxia Hazard; One Death Re...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Prüfen Sie weitere Produkte in Ihrem Haushalt
Kostenlose ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
📢 Warnung teilen
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: Platinum Health Recalls LumaRail Adult Portable Bed Rails Due to Serious Entrapment and Asphyxia Hazard; One Death Reported Check if your household is affected: https://therecallfile.com/de/recalls/platinum-health-recalls-lumarail-adult-portable-bed-rails-due-to-serio/CPSC-23136
Alarm-Liste abonnieren
Erhalten Sie sofortige E-Mail-Benachrichtigungen bei kritischen Produktrückrufen.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Ähnliche Rückrufe
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag