Philips Lighting Recalls Metal Halide Lamps Due to Burn and Laceration Hazards
USPhilips Lighting Recalls Metal Halide Lamps Due to Burn and Laceration Hazards
Grund für den Rückruf / Gefahr
TranslatedThe outer bulbs can shatter, resulting in hot internal pieces of glass falling from the lamps, posing a burn and laceration hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves the Philips Energy Advantage Ceramic Metal Halide Lamps model CDM330. They are designed as energy efficient replacements for traditional 400W quartz metal halide lamps installed in magnetic ballasts and intended for use in high-ceiling industrial, retail and commercial applications. The lamps were sold in both clear and coated versions. Each lamp includes an etching, located either at the base of the lamp or on the ovoid of the lamps, that displays the relevant date code, along with Philips' name, wattage (330W) and the model (CDM330). Affected lamps can be identified with one of the following date codes: Date Code Month/Year 1E May 2011 1F June 2011 1G July 2011 1H August 2011 1J September 2011 1K October 2011 1L November 2011 1M December 2011
Betroffene Produkte
TranslatedMetal Halide Lamps
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/Philips-Lighting-Recalls-Metal-Halide-Lamps |
| Title | Philips Lighting Recalls Metal Halide Lamps Due to Burn and Laceration Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RP160330.ClearPhoto.jpg |
| Images › 1 › Caption | Clear Lamp |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RP160330.CoatedPhoto.jpg |
| Images › 2 › Caption | Coated Lamp |
| Hazards › Name | The outer bulbs can shatter, resulting in hot internal pieces of glass falling from the lamps, posing a burn and laceration hazard. |
| Injuries › Name | The firm has received two reports of lamps shattering. No injuries have been reported. |
| Products › Name | Metal Halide Lamps |
| Products › Type | Light Bulbs |
| Products › Category I D | 67802 |
| Products › Number Of Units | About 87,000 |
| Recall I D | 6742 |
| Remedies › Name | Consumers should immediately stop using the recalled lamps and contact Philips for a free replacement. |
| Retailers › Name | Electrical supply distributors from May 2011 through June 2012 for about $40. |
| Recall Date | 2016-05-24T00:00:00 |
| Description | This recall involves the Philips Energy Advantage Ceramic Metal Halide Lamps model CDM330. They are designed as energy efficient replacements for traditional 400W quartz metal halide lamps installed in magnetic ballasts and intended for use in high-ceiling industrial, retail and commercial applications. The lamps were sold in both clear and coated versions. Each lamp includes an etching, located either at the base of the lamp or on the ovoid of the lamps, that displays the relevant date code, along with Philips' name, wattage (330W) and the model (CDM330). Affected lamps can be identified with one of the following date codes: Date Code Month/Year 1E May 2011 1F June 2011 1G July 2011 1H August 2011 1J September 2011 1K October 2011 1L November 2011 1M December 2011 |
| Distributors › Name | Philips Lighting North America Corp., of Somerset, N.J. |
| Recall Number | 16172 |
| Remedy Options › Option | Replace |
| Consumer Contact | Philips Lighting toll-free at 866-253-5503 from 9 a.m. to 5 p.m. ET Monday through Friday, via email at ceramicmh@philips.com or online at www.philips.com and click on "For Professionals" and then "Recalls" for more information. |
| Last Publish Date | 2016-05-24T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Philips Lighting Recalls Metal Halide Lamps Due to Burn and Laceration Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Philips Lighting Recalls Metal Halide Lamps Due to Burn and Laceration Hazards Check if your household is affected: https://therecallfile.com/de/recalls/philips-lighting-recalls-metal-halide-lamps-due-to-burn-and-laceration/CPSC-16172
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