CPSCGeneral Alert

Philips Avent Digital Video Baby Monitors Recalled by Philips Personal Health Due to Burn Hazard

Name: Philips Avent Digital Video Baby Monitors Recalled by Philips Personal Health Due to Burn Hazard
Brand: Philips Consumer Lifestyle B.V., of The Netherlands
SKU: CPSC-23250
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 3. August 2023Rückruf-ID: 23250Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The rechargeable lithium-ion batteries in the Parent Unit monitors can overheat during charging, posing a risk of burns and property damage.

Produktbeschreibung & Identifikation

This recall involves Philips Avent video baby monitors used to remotely monitor infants. They consist of a Baby Unit (camera) and a Parent Unit (monitor) pair. The monitor has a 3.5-inch color screen. The recalled baby monitors include models SCD630 and SCD843 only, manufactured between March 2016 and December 2019. The model numbers and production date codes, in day-month-year format, are located on the bottom of the Parent Unit. The monitors and camera are white. Philips Avent is printed on the front.

Betroffene Produkte

Philips Avent Digital Video Baby Monitors

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2023/Philips-Avent-Digital-Video-Baby-Monitors-Recalled-by-Philips-Personal-Health-Due-to-Burn-Hazard
Title	Philips Avent Digital Video Baby Monitors Recalled by Philips Personal Health Due to Burn Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/phillips-baby-monitor.png
Images › 1 › Caption	Recalled Philips Avent Digital Video Baby Monitor
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/baby-monitor-model-numbers.png
Images › 2 › Caption	The model numbers, SCD630 or SCD843, and production date codes in day-month-year format, such as 29-09-2017, are located on the bottom of the Parent Unit
Hazards › Name	The rechargeable lithium-ion batteries in the Parent Unit monitors can overheat during charging, posing a risk of burns and property damage.
Injuries › Name	Philips has received 23 reports of Philips Avent video baby monitors overheating in Europe, including seven reports of minor injuries. No incidents or injuries have been reported in the United States.
Products › Name	Philips Avent Digital Video Baby Monitors
Products › Number Of Units	About 12,850
Recall I D	9676
Remedies › Name	Consumers should immediately stop using the Digital Video Baby Monitors and contact Philips Avent for a free replacement.
Importers › Name	Philips Personal Health, a division of Philips North America, of Stamford, Connecticut
Retailers › Name	Sold online at ToysRUs.com, Amazon.com, Walmart.com, Jet.com, and https://www.usa.philips.com/ from March 2016 through January 2020 for between $120 and $200.
Recall Date	2023-08-03T00:00:00
Description	This recall involves Philips Avent video baby monitors used to remotely monitor infants. They consist of a Baby Unit (camera) and a Parent Unit (monitor) pair. The monitor has a 3.5-inch color screen. The recalled baby monitors include models SCD630 and SCD843 only, manufactured between March 2016 and December 2019. The model numbers and production date codes, in day-month-year format, are located on the bottom of the Parent Unit. The monitors and camera are white. Philips Avent is printed on the front.
Recall Number	23250
Manufacturers › Name	Philips Consumer Lifestyle B.V., of The Netherlands
Remedy Options › Option	Replace
Consumer Contact	Philips Avent online at www.philips.com/video-babymonitor-recall, or www.philips.com/avent and click on the banner stating "Important safety recall information about voluntary replacement action Philips Avent Baby Monitors" at the top of the page for more information, or toll-free at 833-276-5311 from 9 a.m. to 9 p.m. ET Monday through Saturday and from 9 a.m. to 6 p.m. ET Sundays.
Last Publish Date	2023-08-03T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Philips Avent Digital Video Baby Monitors Recalled by Philips Personal Health Due to Burn Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenPhilips Consumer Lifestyle B.V., of The Netherlands

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Philips Consumer Lifestyle B.V., of The Netherlands - Philips Avent Digital Video Baby Monitors Recalled by Philips Personal Health Due to Burn Hazard

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https://therecallfile.com/de/recalls/philips-avent-digital-video-baby-monitors-recalled-by-philips-personal/CPSC-23250

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