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Australia ProductsClimbing and ab...

Petzl PIRANA Descender

Veröffentlicht: 14. Februar 2022Rückruf-ID: 6939559c-d84d-46f6-9c6d-18d1f36aea3bKategorie: VerbraucherprodukteLand: Australien
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The rope may get stuck in the product's blocking slot and the user may not be able to remove the rope from its position.

Produktbeschreibung & Identifikation

Reason / Defects: The rope may get stuck in the product's blocking slot and the user may not be able to remove the rope from its position. Hazards: There is an increased risk of drowning if the user becomes stuck under a waterfall or in water. What to do: Consumers should immediately stop using the product and visit https://www.petzl.com.au/australian-retail-purchase-refund-request-pirana-2022/ to register to return the product for a refund. Petzl will pay the return postage and provide a refund of the purchase price. For more information, contact Spelean Pty Ltd on 1800 634 853 or support@spelean.com.au

Betroffene Produkte

Petzl PIRANA Descender A descender used primarily for canyoning Serial numbers: 19 F 0000000 000 to 22 A 9999999 999 The serial number is located on the product's frame.

Additional Source Details

FieldValue
Guid › #text6939559c-d84d-46f6-9c6d-18d1f36aea3b
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/petzl-pirana-descender
Pub DateMon, 14 Feb 2022 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Petzl%20Pirana%20Descender.jpg?itok=aY88A8VZ

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Petzl PIRANA Descender?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • RisikostufeClimbing and abseiling
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Petzl PIRANA Descender

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