Petzl America Recalls GYM, PANDION and PANJI Climbing Harnesses Due to Fall Hazard
USPetzl America Recalls GYM, PANDION and PANJI Climbing Harnesses Due to Fall Hazard
Grund für den Rückruf / Gefahr
TranslatedThe recalled harness can be put on backwards and the rope or carabiner can be attached to a non-weight-bearing leg loop elastic band, placing the user at risk of falling from height and sustaining serious injury, including paraplegia or death.
Produktbeschreibung & Identifikation
TranslatedThis recall involves three Petzl climbing harnesses: the GYM harness (Model No. C032AA00), the PANDION harness (Model Nos. C029AA00 and C029AA01), and the PANJI harness (Model No. C028AA00). The recalled harnesses were used by operators of climbing gyms, adventure parks, guide companies, and consumers. Serial numbers are printed on a label inside the harnesses. Recalled Harnesses Serial Numbers GYM harness (Model C032AA00) 18319xxxxxx through 19264xxxxxx, 19Jxxxxxxxxxx through 24Axxxxxxxxxx PANDION harness (Model C029AA00) 18321xxxxxx through 19264xxxxxx 19Jxxxxxxxxxx through 24Axxxxxxxxxx PANDION harness (Model C029AA01) 1827xxxxxx through 19262xxxxxx, 19Jxxxxxxxxxx through 23Axxxxxxxxxx PANJI harness (Model C028AA00) 18326xxxxxx through 19253xxxxxx, 19Jxxxxxxxxxx and 23Jxxxxxxxxxx
Betroffene Produkte
TranslatedPetzl GYM, PANDION and PANJI climbing harnesses
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Petzl-America-Recalls-GYM-PANDION-and-PANJI-Climbing-Harnesses-Due-to-Fall-Hazard |
| Title | Petzl America Recalls GYM, PANDION and PANJI Climbing Harnesses Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/gym-harness.png |
| Images › 1 › Caption | Recalled Petzl GYM Climbing Harness (Model No. C032AA00) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pandion-harness.png |
| Images › 2 › Caption | Recalled Petzl PANDION Climbing Harness (Model Nos. C029AA00 and C029AA01) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/panji-harness.png |
| Images › 3 › Caption | Recalled Petzl PANJI Climbing Harness (Model No. C028AA00) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/harness-serial-numbers.png |
| Images › 4 › Caption | Format of serial numbers located on a label inside of the recalled harnesses |
| Hazards › Name | The recalled harness can be put on backwards and the rope or carabiner can be attached to a non-weight-bearing leg loop elastic band, placing the user at risk of falling from height and sustaining serious injury, including paraplegia or death. |
| Injuries › Name | There has been one report of a user in the United States suffering serious injuries from a fall. |
| Products › Name | Petzl GYM, PANDION and PANJI climbing harnesses |
| Products › Number Of Units | About 22,000 (In addition, about 5,800 were sold in Canada) |
| Recall I D | 10045 |
| Remedies › Name | Consumers and operators of climbing gyms, adventure parks, search and rescue operations, and adventure guide companies should immediately stop using the recalled harnesses and contact Petzl America for a free repair. |
| Importers › Name | Petzl America, Inc., of Salt Lake City, Utah |
| Retailers › Name | Online and in stores at KarstSports, PeakTrading, Backcountry, OmniProGear, Moosejaw and other outdoor equipment stores from January 2019 through May 2024 for between $59.95 and $69.95. |
| Recall Date | 2024-09-12T00:00:00 |
| Description | This recall involves three Petzl climbing harnesses: the GYM harness (Model No. C032AA00), the PANDION harness (Model Nos. C029AA00 and C029AA01), and the PANJI harness (Model No. C028AA00). The recalled harnesses were used by operators of climbing gyms, adventure parks, guide companies, and consumers. Serial numbers are printed on a label inside the harnesses. Recalled Harnesses Serial Numbers GYM harness (Model C032AA00) 18319xxxxxx through 19264xxxxxx, 19Jxxxxxxxxxx through 24Axxxxxxxxxx PANDION harness (Model C029AA00) 18321xxxxxx through 19264xxxxxx 19Jxxxxxxxxxx through 24Axxxxxxxxxx PANDION harness (Model C029AA01) 1827xxxxxx through 19262xxxxxx, 19Jxxxxxxxxxx through 23Axxxxxxxxxx PANJI harness (Model C028AA00) 18326xxxxxx through 19253xxxxxx, 19Jxxxxxxxxxx and 23Jxxxxxxxxxx |
| Recall Number | 24358 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/petzl-gym-pandion-and-panji-harnesses-recalled-due-fall-hazard |
| Consumer Contact | Petzl America, Inc. toll-free at 877-807-3805 from 8 a.m. to 4 p.m. MT, Monday through Friday, email at Returns@petzl.com, or online at https://www.petzl.com/US/en/Operators/safety-alerts or www.petzl.com/US/en/Operators at the top of the page for more information. |
| Last Publish Date | 2024-09-12T00:00:00 |
| Manufacturer Countries › Country | Malaysia |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Petzl America Recalls GYM, PANDION and PANJI Climbing Harnesses Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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