Petmate Recalls Pet Zone Pet Toys Due to Risk of Serious Injury or Death from Ingestion Hazard; Violation of Mandatory Standard for Consumer Products with Button Cell Batteries; Sold Exclusively at Menards
USPetmate Recalls Pet Zone Pet Toys Due to Risk of Serious Injury or Death from Ingestion Hazard; Violation of Mandatory Standard for Consumer Products with Button Cell Batteries; Sold Exclusively at Menards
Grund für den Rückruf / Gefahr
TranslatedThe recalled pet toys violate the mandatory standard for consumer products containing button cell or coin batteries as required by Reese's Law because the LED-illuminated plastic sphere can break upon impact, making the button cell batteries easily accessible to children, posing an ingestion hazard. Swallowed batteries can cause serious injuries, internal chemical burns and death.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Pet Zone-branded Laser Pointer & LED Ball pet toys, sold with six preinstalled button cell batteries. The laser pointer is white with blue paw prints and measures about 2.9 inches long. "Danger" and "Accession No. 2430278-000" are printed on a silver label located on the laser pointer tube. The motion-activated LED ball is clear and measures about 1.6 inches in diameter. The "PET ZONE" logo and "LASER POINTER & LED BALL" are printed on the front of the product packaging and "Item #:15712EAM" on the back.
Betroffene Produkte
TranslatedPet Zone Laser Pointer & LED Ball Pet Toys
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Petmate-Recalls-Pet-Zone-Pet-Toys-Due-to-Risk-of-Serious-Injury-or-Death-from-Ingestion-Hazard-Violation-of-Mandatory-Standard-for-Consumer-Products-with-Button-Cell-Batteries-Sold-Exclusively-at-Menards |
| Title | Petmate Recalls Pet Zone Pet Toys Due to Risk of Serious Injury or Death from Ingestion Hazard; Violation of Mandatory Standard for Consumer Products with Button Cell Batteries; Sold Exclusively at Menards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Petmate-1.jpg |
| Images › 1 › Caption | Recalled Pet Zone Laser Pointer and LED Ball Pet Toys |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Petmate-2.jpg |
| Images › 2 › Caption | Item #:15712EAM3 appears on the back of the recalled pet toys |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Petmate-3.jpg |
| Images › 3 › Caption | "Danger" and "Accession No. 2430278-000" are printed on a silver label located on the laser pointer tube |
| Hazards › Name | The recalled pet toys violate the mandatory standard for consumer products containing button cell or coin batteries as required by Reese's Law because the LED-illuminated plastic sphere can break upon impact, making the button cell batteries easily accessible to children, posing an ingestion hazard. Swallowed batteries can cause serious injuries, internal chemical burns and death. |
| Injuries › Name | None reported |
| Products › Name | Pet Zone Laser Pointer & LED Ball Pet Toys |
| Products › Number Of Units | About 15,400 |
| Recall I D | 10372 |
| Remedies › Name | Consumers should immediately stop using the recalled pet toys and contact Petmate for a full refund. Note: Button cell and coin batteries are hazardous. If disposing of or recycling button cell or coin batteries, do so in a manner that follows local hazardous waste procedures. |
| Importers › Name | Doskocil Manufacturing Company Inc., dba Petmate, of Arlington, Texas |
| Retailers › Name | Menards stores nationwide and online from September 2024 through March 2025 for about $4. |
| Recall Date | 2025-08-07T00:00:00 |
| Description | This recall involves Pet Zone-branded Laser Pointer & LED Ball pet toys, sold with six preinstalled button cell batteries. The laser pointer is white with blue paw prints and measures about 2.9 inches long. "Danger" and "Accession No. 2430278-000" are printed on a silver label located on the laser pointer tube. The motion-activated LED ball is clear and measures about 1.6 inches in diameter. The "PET ZONE" logo and "LASER POINTER & LED BALL" are printed on the front of the product packaging and "Item #:15712EAM" on the back. |
| Recall Number | 25421 |
| Remedy Options › Option | Refund |
| Consumer Contact | Petmate toll-free at 888-847-8716 from 8:30 a.m. to 6 p.m. ET Monday through Friday, or online at https://recallrtr.com/pettoys or https://petmate.com and click "Recall" at the bottom of the page for more information. |
| Last Publish Date | 2025-08-07T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Petmate Recalls Pet Zone Pet Toys Due to Risk of Serious Injury or Death from Ingestion Hazard; Violation of Mandator...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Petmate Recalls Pet Zone Pet Toys Due to Risk of Serious Injury or Death from Ingestion Hazard; Violation of Mandatory Standard for Consumer Products with Button Cell Batteries; Sold Exclusively at Menards Check if your household is affected: https://therecallfile.com/de/recalls/petmate-recalls-pet-zone-pet-toys-due-to-risk-of-serious-injury-or-dea/CPSC-25421
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