Peloton Recalls Two Million Exercise Bikes Due to Fall and Injury Hazards
USPeloton Recalls Two Million Exercise Bikes Due to Fall and Injury Hazards
Grund für den Rückruf / Gefahr
TranslatedThe bike's seat post assembly can break during use, posing fall and injury hazards to the user.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Peloton Bikes with model number PL01. The Peloton Bike measures 4 ft. long x 2 ft. wide, and has an adjustable seat, handlebar, and screen, which tilts up and down to accommodate different heights. The Peloton name and the model number are displayed on the inside front fork, near the flywheel.
Betroffene Produkte
TranslatedPeloton Bikes Model PL01
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Peloton-Recalls-Two-Million-Exercise-Bikes-Due-to-Fall-and-Injury-Hazards |
| Title | Peloton Recalls Two Million Exercise Bikes Due to Fall and Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/image3_3.png |
| Images › 1 › Caption | Recalled Peloton Bike Model PL01 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pelotonbkseatpost.png |
| Images › 2 › Caption | Recalled Peloton Bike Seat Post |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/image5.jpg |
| Images › 3 › Caption | Recalled Peloton Bike Seat Post |
| Hazards › Name | The bike's seat post assembly can break during use, posing fall and injury hazards to the user. |
| Injuries › Name | Peloton has received 35 reports of the seat post breaking and detaching from the bike during use, including 13 reports of injuries including a fractured wrist, lacerations and bruises due to falling from the bike. |
| Products › Name | Peloton Bikes Model PL01 |
| Products › Number Of Units | About 2.2 million |
| Recall I D | 9621 |
| Remedies › Name | Consumers should immediately stop using the recalled exercise bikes and contact Peloton for a free repair. Peloton is offering consumers a free seat post that can be self-installed. |
| Retailers › Name | Peloton and Dick's Sporting Goods stores nationwide and online at Onepeloton.com, Amazon.com and Dicksportinggoods.com from January 2018 through May 2023 for about $1,400. |
| Recall Date | 2023-05-11T00:00:00 |
| Description | This recall involves Peloton Bikes with model number PL01. The Peloton Bike measures 4 ft. long x 2 ft. wide, and has an adjustable seat, handlebar, and screen, which tilts up and down to accommodate different heights. The Peloton name and the model number are displayed on the inside front fork, near the flywheel. |
| Distributors › Name | Peloton Interactive Inc., of New York |
| Recall Number | 23201 |
| Remedy Options › Option | Repair |
| Consumer Contact | Peloton toll-free at 866-679-9129 from 6 a.m. to 12 a.m. ET, 7 days a week or online at https://support.onepeloton.com/hc/en-us/articles/360060446032-Peloton-Recalls-Tread-And-Tread-Full-Details-Here or at www.onepeloton.com and click on Product Recalls at the bottom of the page for information on how to request the free seat post and instructions for installation. |
| Last Publish Date | 2023-05-11T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Peloton Recalls Two Million Exercise Bikes Due to Fall and Injury Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Peloton Recalls Two Million Exercise Bikes Due to Fall and Injury Hazards Check if your household is affected: https://therecallfile.com/de/recalls/peloton-recalls-two-million-exercise-bikes-due-to-fall-and-injury-haza/CPSC-23201
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