CPSCGeneral Alert

Peloton Recalls Tread Treadmills Due to Risk of Injury

Veröffentlicht: 5. Mai 2021Rückruf-ID: 21129Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The touchscreen on the treadmill can detach and fall, posing a risk of injury to consumers.

Produktbeschreibung & Identifikation

This recall involves Peloton Tread treadmills with model TR02.The recalled Tread has a running space of 59 inches, a 23.8-inch high definition (HD) touchscreen console and a non-slatted running belt. The model number TR02 is printed on a black sticker located on the end cap in the front of the treadmill deck. The treadmills have a touchscreen and are black with the Peloton logo on the monitor and the side rails. PLEASE NOTE: This product is different than the Peloton Tread+ that was also recalled by the CPSC on May 5, 2021 because children, pets, and objects can be pulled underneath the Tread+ deck, posing a risk of injury or death.

Betroffene Produkte

Tread

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2021/Peloton-Recalls-Tread-Treadmills-Due-to-Risk-of-Injury
TitlePeloton Recalls Tread Treadmills Due to Risk of Injury
Images › U R Lhttps://www.cpsc.gov/s3fs-public/Recalled Peloton Tread Treadmill.png
Images › CaptionRecalled Peloton Tread treadmill
Hazards › NameThe touchscreen on the treadmill can detach and fall, posing a risk of injury to consumers.
Injuries › NameThe firm is aware of 18 reports of the touchscreen loosening and six reports of the touchscreen detaching and falling. No injuries have been reported in the U.S. There have been reports of minor injuries such as abrasions, minor cuts, and bruises in Canada and the United Kingdom.
Products › NameTread
Products › Number Of UnitsAbout 1,050 (In addition, about 5,400 in Canada)
Recall I D9058
Remedies › NameThe touchscreen on the treadmill can detach and fall, posing a risk of injury to consumers.
Importers › NamePeloton Interactive, Inc., of New York
Retailers › NameLimited invitation-only release online at onepeloton.com and at Peloton showrooms from November 2020 through March 2021 for about $2,495.
Recall Date2021-05-05T00:00:00
DescriptionThis recall involves Peloton Tread treadmills with model TR02.The recalled Tread has a running space of 59 inches, a 23.8-inch high definition (HD) touchscreen console and a non-slatted running belt. The model number TR02 is printed on a black sticker located on the end cap in the front of the treadmill deck. The treadmills have a touchscreen and are black with the Peloton logo on the monitor and the side rails. PLEASE NOTE: This product is different than the Peloton Tread+ that was also recalled by the CPSC on May 5, 2021 because children, pets, and objects can be pulled underneath the Tread+ deck, posing a risk of injury or death.
Recall Number21129
Remedy Options › 1 › OptionRefund
Remedy Options › 2 › OptionRepair
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75547r-eng.php
Consumer ContactPeloton toll-free 866-679-9129 from 9 a.m. to 7 p.m. ET Monday through Friday, and 9 a.m. to 6:30 p.m. ET on weekends or online at www.onepeloton.com and click on Product Recalls at the bottom of the page for more information.
Last Publish Date2021-05-05T00:00:00
Manufacturer Countries › CountryTaiwan

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Peloton Recalls Tread Treadmills Due to Risk of Injury?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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