Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards
USPacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards
Recalling Firm: Mast Work Handicraft Co. Ltd., of China
Grund für den Rückruf / Gefahr
TranslatedThe e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards.
Produktbeschreibung & Identifikation
TranslatedThis recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board.
Betroffene Produkte
TranslatedSchwinn Tone Electric Scooters (e-scooters)
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Pacific-Cycle-Recalls-Schwinn-Electric-Scooters-Due-to-Fall-and-Injury-Hazards |
| Title | Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_38.png |
| Images › 1 › Caption | Recalled Schwinn Tone 3 Electric Scooter in black |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_33.png |
| Images › 2 › Caption | Recalled Schwinn Tone 3 Electric Scooter in white |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/pic3_28.png |
| Images › 3 › Caption | Recalled Schwinn Tone 2 Electric Scooter in black |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/pic4_22.png |
| Images › 4 › Caption | Recalled Schwinn Tone 2 Electric Scooter white |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/pic5_14.png |
| Images › 5 › Caption | Recalled Schwinn Tone 1 Electric Scooter in black |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/pic6_10.png |
| Images › 6 › Caption | Recalled Schwinn Tone 1 Electric Scooter in white |
| Hazards › Name | The e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards. |
| Injuries › Name | Pacific Cycle has received nine reports of loosened or cracked handlebars which include one report of an injury where bruising and abrasions occurred, when a consumer fell from the e-scooter while riding after the handlebar broke. |
| Products › Name | Schwinn Tone Electric Scooters (e-scooters) |
| Products › Number Of Units | About 11,340 |
| Recall I D | 9186 |
| Remedies › Name | Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer. |
| Importers › 1 › Name | Pacific Cycle Inc., of Madison, Wisconsin |
| Importers › 2 › Name | Cycling Sports Group, Inc., of Wilton, Connecticut |
| Retailers › Name | Bicycle shops nationwide and online at schwinnbikes.com and amazon.com, from May 2020 through February 2021 for between $350 to $550. |
| Recall Date | 2021-12-15T00:00:00 |
| Description | This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board. |
| Recall Number | 22030 |
| Manufacturers › Name | Mast Work Handicraft Co. Ltd., of China |
| Remedy Options › Option | Repair |
| Consumer Contact | Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT, Monday through Friday, or online at https://www.pacific-cycle.com/safety-notices-recalls/ or www.pacific-cycle.com and click on "Safety Notices & Recalls" at the bottom of the page. |
| Last Publish Date | 2021-12-15T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Mast Work Handicraft Co. Ltd., of China - Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards Check if your household is affected: https://therecallfile.com/de/recalls/pacific-cycle-recalls-schwinn-electric-scooters-due-to-fall-and-injury/CPSC-22030
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