Otis Elevator Company Recalls to Inspect Private Residence Elevators Due to Entrapment Hazard; Risk of Serious Injury or Death to Young Children
USOtis Elevator Company Recalls to Inspect Private Residence Elevators Due to Entrapment Hazard; Risk of Serious Injury or Death to Young Children
Recalling Firm: Otis Elevator Company of Farmington, Ct., CemcoLift Elevators Systems, formerly of Hatfield, Pa., a former subsidiary of Otis Elevator Company
Grund für den Rückruf / Gefahr
TranslatedChildren can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate, and suffer serious injuries or death when the elevator is called to another floor.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Otis private residence elevators purchased before 2012 and CemcoLift private residence elevators purchased from 1999 to 2012. The elevators are used in consumers' homes.
Betroffene Produkte
TranslatedOtis and CemcoLift Private Residence Elevators
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Otis-Elevator-Company-Recalls-to-Inspect-Private-Residence-Elevators-Due-to-Entrapment-Hazard-Risk-of-Serious-Injury-or-Death-to-Young-Children |
| Title | Otis Elevator Company Recalls to Inspect Private Residence Elevators Due to Entrapment Hazard; Risk of Serious Injury or Death to Young Children |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-93859AM.png |
| Images › 1 › Caption | Typical Private Residence Elevator with Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-93912AM.png |
| Images › 2 › Caption | Typical scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door. The exterior door locks the child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned by the elevator car. |
| Hazards › Name | Children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate, and suffer serious injuries or death when the elevator is called to another floor. |
| Injuries › Name | Otis is aware of at least four incidents involving an Otis or CemcoLift private residence elevator that resulted in a crushed spine and abdomen, fractured hip, broken arm and feet, and bruising to the face and chest. |
| Products › Name | Otis and CemcoLift Private Residence Elevators |
| Products › Number Of Units | About 5,000 |
| Recall I D | 8972 |
| Remedies › Name | Consumers should disable or block children's access to any Otis or CemcoLift private residence elevator and contact Otis to schedule a free inspection and the installation of space guard(s), if necessary. |
| Retailers › Name | Otis private residence elevators and parts were sold to independent third-party contractors and, occasionally, directly to consumers through 2012. Otis sold CemcoLift private residence elevators and parts to independent third-party contractors, and occasionally, directly to consumers from approximately 1999 to 2012. Otis and CemcoLift private residence elevators cost approximately $20,000 to purchase and install. |
| Recall Date | 2020-12-17T00:00:00 |
| Description | This recall involves Otis private residence elevators purchased before 2012 and CemcoLift private residence elevators purchased from 1999 to 2012. The elevators are used in consumers' homes. |
| Recall Number | 21056 |
| Manufacturers › 1 › Name | Otis Elevator Company of Farmington, Ct. |
| Manufacturers › 2 › Name | CemcoLift Elevators Systems, formerly of Hatfield, Pa., a former subsidiary of Otis Elevator Company |
| Remedy Options › Option | Repair |
| Consumer Contact | Otis at 800-233-6847 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.otis.com and click on “IMPORTANT SAFETY INFORMATION - PRIVATE RESIDENCE ELEVATORS” for more information. |
| Last Publish Date | 2020-12-17T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Otis Elevator Company Recalls to Inspect Private Residence Elevators Due to Entrapment Hazard; Risk of Serious Injury...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenOtis Elevator Company of Farmington, Ct., CemcoLift Elevators Systems, formerly of Hatfield, Pa., a former subsidiary of Otis Elevator Company
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🚨 SAFETY ALERT: Otis Elevator Company of Farmington, Ct., CemcoLift Elevators Systems, formerly of Hatfield, Pa., a former subsidiary of Otis Elevator Company - Otis Elevator Company Recalls to Inspect Private Residence Elevators Due to Entrapment Hazard; Risk of Serious Injury or Death to Young Children Check if your household is affected: https://therecallfile.com/de/recalls/otis-elevator-company-recalls-to-inspect-private-residence-elevators-d/CPSC-21056
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