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Health CanadaGeneral Alert

Ombrelle Garnier Complete Dry Mist Spray sunscreen recalled due to elevated benzene levels

Veröffentlicht: 15. Oktober 2021Rückruf-ID: RA-76663Kategorie: VerbraucherprodukteLand: Kanada
Canada
Safety AlertHealth CanadaCanadaCanada

Ombrelle Garnier Complete Dry Mist Spray sunscreen recalled due to elevated benzene levels

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Produktbeschreibung & Identifikation

Ombrelle Garnier Complete Dry Mist Spray sunscreen recalled due to elevated benzene levels

Additional Source Details

FieldValue
Panels › 1 › Text<b>Issue:</b> Product Safety<BR/><b>Audience:</b> General Public<BR/><b>Category:</b> Drugs<BR/><b>Alert type:</b> Advisory<BR/><b>Department:</b> Health Canada<BR/>
Panels › 1 › TitleSummary
Panels › 1 › Panel Namebasic_details
Panels › 2 › Text<b>Product: </b>Ombrelle Garnier Complete Dry Mist Spray sunscreen, SPF 30 and SPF 60 (DIN 02415313 and DIN 02415402)<BR/><b>Issue: </b>Ombrelle Canada is recalling all lots due to elevated levels of benzene, which may pose serious health risks.<BR/><b>What to do: </b>Stop using the recalled products. Consult a health care professional if you have used any of these products and have health concerns. Continue using other sunscreen as directed on the product label.<BR/>
Panels › 2 › TitleSummary
Panels › 2 › Panel Namesummary
Panels › 3 › Text Ombrelle Canada is recalling all lots of Ombrelle Garnier Complete Dry Mist Spray sunscreen, SPF30 and SPF 60, due to elevated levels of benzene. Frequent and long-term exposure (e.g., through the skin and by inhalation) to elevated levels of benzene may pose serious health risks. Immediate signs of exposure to elevated levels of benzene include drowsiness, dizziness, rapid or irregular heartbeat, and headaches. While there is no safe level of benzene, people can be exposed to benzene during everyday life by air (e.g., by inhaling car exhaust, second-hand tobacco smoke and industrial emissions), by swallowing benzene or by absorbing it through the skin (e.g., through contact with contaminated water). Long-term (over a year or more) and repeated exposure to elevated levels of benzene may lead to serious health effects, including various forms of cancer such as leukemia, anemia (low red blood cells), and bone marrow failure. These risks may increase when these products are used on children. Health Canada emphasises that it is important that people continue to use sunscreen to protect themselves from sun damage. Ultraviolet radiation from the sun can cause cancer and other skin effects. Health Canada recommends broad-spectrum sunscreen (one that provides protection from both ultraviolet A and ultraviolet B rays) with a Sun Protection Factor (SPF) of 30 or higher to prevent sunburn and to reduce the risk of developing skin cancer. Anyone with a known history of severe reactions to sunlight should stay out of the sun as much as possible and always use sunscreen and other sun-protective measures. Health Canada is monitoring the company’s recall. If additional safety concerns are identified, Health Canada will take appropriate action and inform Canadians.
Panels › 3 › TitleIssue
Panels › 3 › Panel Namecms_issue_problem
Panels › 4 › Text<ul> <li> Stop using the recalled products. Consult a health care professional if you have used any of these products and have health concerns.</li> <li> Continue using other sunscreen as directed on the product label.</li> <li> Contact L'Oréal Customer Care at 1-888-966-2735 or by email at dgcontactombrelle@info-ccc.com if you have questions about the recall.</li> <li> Report any health product-related <a href="https://www.canada.ca/en/health-canada/services/drugs-health-products/medeffect-canada/adverse-reaction-reporting.html">side effects</a> or <a href="https://health.canada.ca/en/health-canada/services/drugs-health-products/compliance-enforcement/problem-reporting/health-product-complaint-form-0317.html">complaints</a> to Health Canada.</li> </ul> Health Canada strongly encourages the use of <a href="https://www.canada.ca/en/health-canada/services/sun-safety/sunscreens.html">sunscreens</a> to protect against harmful UV radiation and provides <a href="https://www.canada.ca/en/health-canada/services/sun-safety/sun-safety-basics.html">general sun safety tips</a> as well as <a href="https://www.canada.ca/en/health-canada/services/sun-safety/sun-safety-tips-parents.html">safety tips for parents</a>.
Panels › 4 › TitleWhat you should do
Panels › 4 › Panel Namecms_who_what_consumer
Panels › 5 › Text<b>Common name:</b> Ombrelle Garnier Complete Dry Mist Spray sunscreen<br/><b>Product description:</b> <table> <caption> Recalled products</caption> <thead> <tr> <th scope="col"> Product Name</th> <th scope="col"> DIN</th> <th scope="col"> Lot #</th> <th scope="col"> Expiry Date</th> </tr> </thead> <tr> <td rowspan="2"> Ombrelle Garnier Complete Dry Mist Spray sunscreen SPF 30</td> <td rowspan="2"> 02415313</td> <td> JFT30W</td> <td> 03-2023</td> </tr> <tr> <td> JFS80W</td> <td> 08-2022</td> </tr> <tr> <td rowspan="4"> Ombrelle Garnier Complete Dry Mist Spray sunscreen SPF 60</td> <td rowspan="4"> 02415402</td> <td> JFU30W</td> <td> 03-2024</td> </tr> <tr> <td> JFT30W</td> <td> 08-2023</td> </tr> <tr> <td> JFS80W</td> <td> 08-2022</td> </tr> <tr> <td> JFS81W</td> <td> 08-2022</td> </tr> </table><BR/>
Panels › 5 › TitleOmbrelle Garnier Complete Dry Mist Spray sunscreen
Panels › 5 › Panel Nameproduct_1
Panels › 6 › Data › 1 › TitleOmbrelle Garnier Complete Dry Mist Spray sunscreen SPF 30 (DIN 02415313)
Panels › 6 › Data › 1 › Full Url/recall-alert-rappel-avis/hc-sc/2021/assets/OmbrelleCompleteDryMistSPF30_s_fs_null_20211015-211133_15_en.JPG
Panels › 6 › Data › 1 › Thumb Url/recall-alert-rappel-avis/hc-sc/2021/assets/OmbrelleCompleteDryMistSPF30_s_m_null_20211015-211133_15_en.JPG
Panels › 6 › Data › 2 › TitleOmbrelle Garnier Complete Dry Mist Spray sunscreen SPF 60 (DIN 02415402)
Panels › 6 › Data › 2 › Full Url/recall-alert-rappel-avis/hc-sc/2021/assets/OmbrelleCompleteDryMistSPF60_s_fs_null_20211015-211315_19_en.jpg
Panels › 6 › Data › 2 › Thumb Url/recall-alert-rappel-avis/hc-sc/2021/assets/OmbrelleCompleteDryMistSPF60_s_m_null_20211015-211315_19_en.jpg
Panels › 6 › TitleImages
Panels › 6 › Panel Nameimages
Panels › 7 › Text <strong>Related Advisories:</strong> <ul> <li> <a href="https://www.healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/76047a-eng.php">Neutrogena Beach Defense and Ultra Sheer aerosol spray sunscreens recalled due to elevated benzene levels</a> (2021-07-17)<strong> </strong></li> <li> <a href="https://www.healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/76587a-eng.php">Certain lots of Tinactin aerosol sprays for athlete’s foot rec</a></li> </ul>
Panels › 7 › TitleFor more information
Panels › 7 › Panel Namemore_information
Panels › 8 › Text Health Canada<br /> 613-957-2983<br /> <a href="mailto:media@hc-sc.gc.ca">media@hc-sc.gc.ca</a>
Panels › 8 › TitleMedia enquiries
Panels › 8 › Panel Namemedia_enquiries
Panels › 9 › Text 613-957-2991<br /> 1-866 225-0709<br /> <a href="mailto:info@hc-sc.gc.ca">info@hc-sc.gc.ca</a>
Panels › 9 › TitlePublic enquiries
Panels › 9 › Panel Namepublic_enquiries
Panels › 10 › Text<b>Identification number:</b> RA-76663<BR/>
Panels › 10 › TitleIdentification number
Panels › 10 › Panel Nameid_numbers
Recall IdRA-76663
Start date1634256000
Date published-62169984000

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Ombrelle Garnier Complete Dry Mist Spray sunscreen recalled due to elevated benzene levels?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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