NZXT Recalls H1 Computer Cases Due to Fire Hazard
USNZXT Recalls H1 Computer Cases Due to Fire Hazard
Grund für den Rückruf / Gefahr
TranslatedMetal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board's design.
Produktbeschreibung & Identifikation
TranslatedThis recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285. The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.
Betroffene Produkte
TranslatedNZXT H1 computer cases
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/NZXT-Recalls-H1-Computer-Cases-Due-to-Fire-Hazard |
| Title | NZXT Recalls H1 Computer Cases Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_80.png |
| Images › 1 › Caption | Recalled H1 Model CA-H16WR-B1 Computer Case |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_63.png |
| Images › 2 › Caption | Recalled H1 Model CA-H16WR-W1 Computer Case |
| Hazards › Name | Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board's design. |
| Injuries › Name | NZXT has received 11 reports of circuit boards overheating or catching fire worldwide, six of which occurred in the U.S. No injuries have been reported. |
| Products › Name | NZXT H1 computer cases |
| Products › Number Of Units | About 32,000 (In addition, about 1,024 were sold in Canada) |
| Recall I D | 8997 |
| Remedies › Name | Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit. |
| Importers › Name | NZXT Inc., of City of Industry, Calif. |
| Retailers › Name | Online at www.NZXT.com and in electronic stores nationwide from February 2020 through February 2021 for about $350. |
| Recall Date | 2021-02-12T00:00:00 |
| Description | This recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285. The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case. |
| Recall Number | 21078 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/74997r-eng.php |
| Consumer Contact | NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at h1support@nzxt.com, or online at https://info.nzxt.com/h1-recall/ or www.nzxt.com and click on "Contact" then "Customer Support" for more information. |
| Last Publish Date | 2021-02-12T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought NZXT Recalls H1 Computer Cases Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: NZXT Recalls H1 Computer Cases Due to Fire Hazard Check if your household is affected: https://therecallfile.com/de/recalls/nzxt-recalls-h1-computer-cases-due-to-fire-hazard/CPSC-21078
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