NY Thermal Recalls Boilers Due to Carbon Monoxide Hazard
NY Thermal Recalls Boilers Due to Carbon Monoxide Hazard
Recalling Firm: NY Thermal Inc., of Canada
Grund für den Rückruf / Gefahr
TranslatedThe grommet seal can reduce in size over time and dislodge during use and allow the boiler to emit carbon monoxide, posing a CO poisoning hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves NY Thermal (NTI) manufactured gas boilers sold under the Trinity Tft and Slant/Fin CHS brand names used for residential and commercial use. The Trinity Tft models have the name "NTI" printed on the front and were sold in metallic-grey. The Trinity Tft60 through Tft250 model boilers measure 33 inches tall by 20 inches wide. The Trinity Tft300 through Tft399 model boilers measure 36 inches tall and 25 inches wide. The Slant/Fin CHS models have the name "Slant/Fin" and "CHS" printed across the front bottom and were sold in white. The Slant/Fin CHS-85 through CHS-250 model boilers measure 33 inches tall by 20 inches wide. The Slant/Fin CHS-300 through CHS-399 model boilers measure 36 inches tall and 25 inches wide. The model and UPC numbers are printed on the nameplate located on the right side of the boiler. The following model and UPC numbers are included in this recall: Brand Name Model UPC Trinity Tft Tft60 628233731005 Trinity Tft Tft85 628233731036 Trinity Tft Tft110 628233731067 Trinity Tft Tft155 628233731098 Trinity Tft Tft175 628233731128 Trinity Tft Tft200 628233731159 Trinity Tft Tft250 628233731180 Trinity Tft Tft300 628233731210 Trinity Tft Tft340 628233733467 Trinity Tft Tft399 628233731241 Slant/Fin CHS CHS-85 42541025395 Slant/Fin CHS CHS-110 42541025401 Slant/Fin CHS CHS-155 Not available Slant/Fin CHS CHS-175 42541025463 Slant/Fin CHS CHS-200 42541025470 Slant/Fin CHS CHS-250 42541025487 Slant/Fin CHS CHS-300 Not available Slant/Fin CHS CHS-340 Not available Slant/Fin CHS CHS-399 42541025500
Betroffene Produkte
TranslatedNY Thermal (NTI) Trinity Tft and Slant/Fin CHS residential and commercial boilers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/NY-Thermal-Recalls-Boilers-Due-to-Carbon-Monoxide-Hazard |
| Title | NY Thermal Recalls Boilers Due to Carbon Monoxide Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic4_9.jpg |
| Images › 1 › Caption | Recalled Trinity Tft gas boiler |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic5_0.png |
| Images › 2 › Caption | Recalled Slant/Fin CHS gas boiler |
| Hazards › Name | The grommet seal can reduce in size over time and dislodge during use and allow the boiler to emit carbon monoxide, posing a CO poisoning hazard. |
| Injuries › Name | The firm has received three reports of the grommet seal deteriorating or becoming dislodged and the boiler leaking condensation and carbon monoxide. No injuries have been reported. |
| Products › Name | NY Thermal (NTI) Trinity Tft and Slant/Fin CHS residential and commercial boilers |
| Products › Number Of Units | About 16,000 (in addition, about 7,000 were sold in Canada) |
| Recall I D | 8325 |
| Remedies › Name | Consumers with recalled boilers should immediately contact the installer or distributor of the boiler to schedule a free repair. Consumers who continue use of the boilers while awaiting repair, should have a working carbon monoxide alarm outside of sleeping areas and on every level of the home. |
| Importers › Name | NY Thermal Inc., of Canada |
| Retailers › Name | NTI professional wholesalers, heating and plumbing contractors and home appliance wholesalers nationwide from October 2011 through January 2018 for between $5,000 and $14,000. |
| Recall Date | 2018-05-15T00:00:00 |
| Description | This recall involves NY Thermal (NTI) manufactured gas boilers sold under the Trinity Tft and Slant/Fin CHS brand names used for residential and commercial use. The Trinity Tft models have the name "NTI" printed on the front and were sold in metallic-grey. The Trinity Tft60 through Tft250 model boilers measure 33 inches tall by 20 inches wide. The Trinity Tft300 through Tft399 model boilers measure 36 inches tall and 25 inches wide. The Slant/Fin CHS models have the name "Slant/Fin" and "CHS" printed across the front bottom and were sold in white. The Slant/Fin CHS-85 through CHS-250 model boilers measure 33 inches tall by 20 inches wide. The Slant/Fin CHS-300 through CHS-399 model boilers measure 36 inches tall and 25 inches wide. The model and UPC numbers are printed on the nameplate located on the right side of the boiler. The following model and UPC numbers are included in this recall: Brand Name Model UPC Trinity Tft Tft60 628233731005 Trinity Tft Tft85 628233731036 Trinity Tft Tft110 628233731067 Trinity Tft Tft155 628233731098 Trinity Tft Tft175 628233731128 Trinity Tft Tft200 628233731159 Trinity Tft Tft250 628233731180 Trinity Tft Tft300 628233731210 Trinity Tft Tft340 628233733467 Trinity Tft Tft399 628233731241 Slant/Fin CHS CHS-85 42541025395 Slant/Fin CHS CHS-110 42541025401 Slant/Fin CHS CHS-155 Not available Slant/Fin CHS CHS-175 42541025463 Slant/Fin CHS CHS-200 42541025470 Slant/Fin CHS CHS-250 42541025487 Slant/Fin CHS CHS-300 Not available Slant/Fin CHS CHS-340 Not available Slant/Fin CHS CHS-399 42541025500 |
| Recall Number | 18157 |
| Manufacturers › Name | NY Thermal Inc., of Canada |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/66774r-eng.php |
| Consumer Contact | NY Thermal at 800-688-2575 from 7 a.m. to 4 p.m. ET Monday through Friday or online at www.NTIboiler.com and click on “Urgent Recall Advisory” at the top of the page for more information. |
| Last Publish Date | 2018-05-15T00:00:00 |
| Manufacturer Countries › Country | Canada |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought NY Thermal Recalls Boilers Due to Carbon Monoxide Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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