Startseite/Alle Rückrufe/AU-58e05ec2-6cad-49ac-9fce-8176eb78dd47

Australia ProductsCosmetic products

Nuage Ceramide Gentle Cleanser

Name: Nuage Ceramide Gentle Cleanser
Brand: Nuage
SKU: AU-58e05ec2-6cad-49ac-9fce-8176eb78dd47
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 25. Februar 2025Rückruf-ID: 58e05ec2-6cad-49ac-9fce-8176eb78dd47Kategorie: VerbraucherprodukteLand: Australien

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The product contains an excessive level of aerobic mesophilic bacteria.

Produktbeschreibung & Identifikation

Reason / Defects: The product contains an excessive level of aerobic mesophilic bacteria. Hazards: Risk of infection or skin and eye irritation if consumers are exposed to affected products. Incidents have occurred. What to do: Stop using the product immediately. Return the product to the place of purchase for a full refund. Contact 151 Products Ltd (UK) email: info@151.co.uk

Betroffene Produkte

Cleansing lotion supplied in a 250ml white plastic bottle with white, green and blue label. Barcode: 5053249265476 Item number: NUA1165 Affected batch numbers: 2307-165 2308-165 2406-165

Additional Source Details

Field	Value
Guid › #text	58e05ec2-6cad-49ac-9fce-8176eb78dd47
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/nuage-ceramide-gentle-cleanser
Pub Date	Tue, 25 Feb 2025 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/NUA1165%20-%20Front.jpg?itok=xFAMVvIn

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Nuage Ceramide Gentle Cleanser?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Risikostufe["Cosmetic products","Personal care products"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

📢 Warnung teilen

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Nuage Ceramide Gentle Cleanser

Check if your household is affected:
https://therecallfile.com/de/recalls/nuage-ceramide-gentle-cleanser/AU-58e05ec2-6cad-49ac-9fce-8176eb78dd47

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