Health CanadaGeneral Alert

NOW Eucalyptus Globulus Oil recalled due to lack of labelling information

Veröffentlicht: 18. Februar 2025Rückruf-ID: 76967Kategorie: VerbraucherprodukteLand: Kanada
Canada
Safety AlertHealth CanadaCanadaCanada

NOW Eucalyptus Globulus Oil recalled due to lack of labelling information

Recalling Firm: Consumer product safety

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Grund für den Rückruf / Gefahr

Labelling and packaging

Produktbeschreibung & Identifikation

Consumers should immediately stop using the recalled NOW Eucalyptus Globulus Oil, keep it out of reach of children and return it to the retailer for a refund.For more information, consumers can contact Puresource Natural Products by telephone at 1-800-265-7245, Monday to Friday, from 8:30 am to 5:00 pm EST or by email at recall@puresource.ca. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Betroffene Produkte

NOW Eucalyptus Globulus Oil

Additional Source Details

FieldValue
N I D76967
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/now-eucalyptus-globulus-oil-recalled-due-lack-labelling-information
IssueLabelling and packaging
TitleNOW Eucalyptus Globulus Oil recalled due to lack of labelling information
ProductNOW Eucalyptus Globulus Oil
Archived0
CategoryChemicals
Last updated2025-02-18
OrganizationConsumer product safety
What you should doConsumers should immediately stop using the recalled NOW Eucalyptus Globulus Oil, keep it out of reach of children and return it to the retailer for a refund.For more information, consumers can contact Puresource Natural Products by telephone at 1-800-265-7245, Monday to Friday, from 8:30 am to 5:00 pm EST or by email at recall@puresource.ca. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought NOW Eucalyptus Globulus Oil recalled due to lack of labelling information?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenConsumer product safety
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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