Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard
USNetgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard
Grund für den Rückruf / Gefahr
TranslatedWater can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.
Betroffene Produkte
TranslatedPower adapters for outdoor Arlo cameras
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Netgear-Recalls-Power-Adapters-for-Outdoor-Cameras-Due-to-Fire-Hazard |
| Title | Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/580_1.jpeg |
| Images › 1 › Caption | A view of the aftermarket outdoor power adapter packaging |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/580_2.jpeg |
| Images › 2 › Caption | A view of the aftermarket outdoor power adapter |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/580_3.jpeg |
| Images › 3 › Caption | The partnumber, 332-10985-01 can be found on the adapter. |
| Hazards › Name | Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard. |
| Injuries › Name | The firm has received seven reports of the power adapter cord melting and overheating, resulting in one fire. No injuries have been reported. |
| Products › Name | Power adapters for outdoor Arlo cameras |
| Products › Number Of Units | About 7,300 (In addition, about 400 were sold in Canada) |
| Recall I D | 8198 |
| Remedies › Name | Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund. |
| Importers › Name | Netgear Inc., of San Jose, Calif. |
| Retailers › Name | Fry's electronics stores nationwide and online at Frys.com and Amazon.com from June 2017 through October 2017 for about $20. |
| Recall Date | 2017-12-05T00:00:00 |
| Description | This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long. |
| Distributors › Name | Netgear Inc., of San Jose, Calif. |
| Recall Number | 18047 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/65312r-eng.php |
| Consumer Contact | Netgear toll-free at 866-243-0513 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.arlo.com and click on the recall tab at the top of the page for more information. |
| Last Publish Date | 2017-12-05T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard Check if your household is affected: https://therecallfile.com/de/recalls/netgear-recalls-power-adapters-for-outdoor-cameras-due-to-fire-hazard/CPSC-18047
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