USDA FSISClass I

Nestlé Prepared Foods Recalls Not-Ready-to-Eat Pepperoni Hot Pockets Product Due to Possible Foreign Matter Contamination

Veröffentlicht: 15. Januar 2021Rückruf-ID: 002-2021Kategorie: Lebensmittel & GetränkeLand: Vereinigte Staaten
US
Food & BeverageUSDA FSISUSUS

Nestlé Prepared Foods Recalls Not-Ready-to-Eat Pepperoni Hot Pockets Product Due to Possible Foreign Matter Contamination

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Grund für den Rückruf / Gefahr

Product Contamination

Produktbeschreibung & Identifikation

Nestlé Prepared Foods, a Mt. Sterling, Ky. establishment, is recalling approximately 762,615 pounds of not-ready-to-eat (NRTE) pepperoni hot pockets product that may be contaminated with extraneous materials, specifically pieces of glass and hard plastic, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today. The frozen NRTE pepperoni hot pockets product was produced from Nov. 13, 2020 through Nov. 16, 2020. The product has a shelf life of 14 months. The following product is subject to recall: [ View Labels (PDF Only)]: 54-oz carton packages containing 12 “Nestlé HOT POCKETS BRAND SANDWICHES: PREMIUM PEPPERONI MADE WITH PORK, CHICKEN & BEEF PIZZA GARLIC BUTTERY CRUST” with a “BEST BEFORE FEB 2022” date and lot codes 0318544624, 0319544614, 0320544614, and 0321544614. The product subject to recall bears establishment number “EST. 7721A” inside the USDA mark of inspection. The product was shipped to retail locations nationwide. The problem was discovered when the firm received four consumer complaints of extraneous material in the pepperoni hot pocket product. The firm has received one report of a minor oral injury associated with consumption of this product. FSIS has received no additional reports of injury or illness from consumption of this product. Anyone concerned about an injury or illness should contact a healthcare provider. FSIS is concerned that some product may be frozen and in consumers’ freezers. Consumers who have purchased this product are urged not to consume it. This product should be thrown away or returned to the place of purchase. FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution lists will be posted on the FSIS website at www.fsis.usda.gov/recalls . Consumers with questions about the recall can contact Nestlé consumer services at (800) 350-5016. Members of the media with questions about the recall can contact Dana Stambaugh, Corporate Communications for Nestlé at (571) 457-3803 or at Dana.Stambaugh@us.nestle.com . Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854) or live chat via Ask USDA from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Consumers can also browse food safety messages at Ask USDA or send a question via email to MPHotline@usda.gov . For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/ .

Betroffene Produkte

54-oz carton packages containing 12 “Nestlé HOT POCKETS BRAND SANDWICHES: PREMIUM PEPPERONI MADE WITH PORK, CHICKEN & BEEF PIZZA GARLIC BUTTERY CRUST” with a “BEST BEFORE FEB 2022” date and lot codes 0318544624, 0319544614, 0320544614, and 0321544614.

Additional Source Details

FieldValue
LangcodeEnglish
Field year2021
Field titleNestlé Prepared Foods Recalls Not-Ready-to-Eat Pepperoni Hot Pockets Product Due to Possible Foreign Matter Contamination
Field labels002-2021-labels.pdf
Field summary<p dir="ltr">Nestlé Prepared Foods, a Mt. Sterling, Ky. establishment, is recalling approximately 762,615 pounds of not-ready-to-eat (NRTE) pepperoni hot pockets product that may be contaminated with extraneous materials, specifically pieces of glass and hard plastic, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today.</p> <p dir="ltr">The frozen NRTE pepperoni hot pockets product was produced from Nov. 13, 2020 through Nov. 16, 2020. The product has a shelf life of 14 months. The following product is subject to recall: [<a href="/sites/default/files/food_label_pdf/2021-02/002-2021-labels.pdf">View Labels</a> (PDF Only)]:</p> <ul dir="ltr"> <li>54-oz carton packages containing 12 “Nestlé HOT POCKETS BRAND SANDWICHES: PREMIUM PEPPERONI MADE WITH PORK, CHICKEN & BEEF PIZZA GARLIC BUTTERY CRUST” with a “BEST BEFORE FEB 2022” date and lot codes 0318544624, 0319544614, 0320544614, and 0321544614.</li> </ul> <p dir="ltr">The product subject to recall bears establishment number “EST. 7721A” inside the USDA mark of inspection. The product was shipped to retail locations nationwide.</p> <p dir="ltr">The problem was discovered when the firm received four consumer complaints of extraneous material in the pepperoni hot pocket product.</p> <p dir="ltr">The firm has received one report of a minor oral injury associated with consumption of this product. FSIS has received no additional reports of injury or illness from consumption of this product. Anyone concerned about an injury or illness should contact a healthcare provider.</p> <p dir="ltr">FSIS is concerned that some product may be frozen and in consumers’ freezers. Consumers who have purchased this product are urged not to consume it. This product should be thrown away or returned to the place of purchase.</p> <p dir="ltr">FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution lists will be posted on the FSIS website at <a href="http://www.fsis.usda.gov/recalls">www.fsis.usda.gov/recalls</a>.</p> <p dir="ltr">Consumers with questions about the recall can contact Nestlé consumer services at (800) 350-5016. Members of the media with questions about the recall can contact Dana Stambaugh, Corporate Communications for Nestlé at (571) 457-3803 or at <a href="mailto:Dana.Stambaugh@us.nestle.com">Dana.Stambaugh@us.nestle.com</a>.</p> <p dir="ltr">Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854) or live chat via <a href="https://ask.fsis.usda.gov/">Ask USDA</a> from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Consumers can also browse food safety messages at <a href="https://ask.fsis.usda.gov/">Ask USDA</a> or send a question via email to <a href="mailto:MPHotline@usda.gov">MPHotline@usda.gov</a>. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at <a href="https://foodcomplaint.fsis.usda.gov/eCCF/">https://foodcomplaint.fsis.usda.gov/eCCF/</a>.</p>
Field processingHeat Treated - Not Fully Cooked - Not Shelf Stable
Field recall urlhttp://www.fsis.usda.gov/recalls-alerts/nestle-prepared-foods-recalls-not-ready-eat-pepperoni-hot-pockets-product-due
Field risk levelHigh - Class I
Field closed year2021
Field distro listrc-002-2021-retail-list.pdf
Field has spanishFalse
Field recall date2021-01-15
Field recall typeClosed Recall
Field active noticeFalse
Field media contactSpencer Pretecrum
Field product items54-oz carton packages containing 12 “Nestlé HOT POCKETS BRAND SANDWICHES: PREMIUM PEPPERONI MADE WITH PORK, CHICKEN & BEEF PIZZA GARLIC BUTTERY CRUST” with a “BEST BEFORE FEB 2022” date and lot codes 0318544624, 0319544614, 0320544614, and 0321544614.
Field qty recovered219,510 pounds
Field recall number002-2021
Field recall reasonProduct Contamination
Field archive recallTrue
Field last modified date2021-01-15
Field related to outbreakFalse
Field recall number export002-2021
Field company media contact Company Contact Company Contact
Field recall classificationClass I

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.

2Isolate & Discontinue Use

Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (USDA FSIS).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Nestlé Prepared Foods Recalls Not-Ready-to-Eat Pepperoni Hot Pockets Product Due to Possible Foreign Matter Contamina...?

Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (USDA FSIS). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • StatusTrue
  • RisikostufeClass I
Recall Hazard Severity
High Alert (Class I)
Offizielle Behördenwarnung

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