Myx Recalls MYX I, MYX II and MYX II Plus Exercise Bicycles Due to Injury Hazard (Recall Alert)
USMyx Recalls MYX I, MYX II and MYX II Plus Exercise Bicycles Due to Injury Hazard (Recall Alert)
Grund für den Rückruf / Gefahr
TranslatedThe pedals can loosen and/or detach when not properly tightened at installation, posing an injury hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves all MYX I, MYX II and MYX II Plus connected exercise bicycles. The black or white stationary bikes measure 55 inches long, 21 inches wide and 47 inches high. They have a 21.5-inch swiveling touchscreen, pedals with clips and straps, and adjustable handlebars and seat. Myx is printed on the side of the bicycles.
Betroffene Produkte
TranslatedMYX I, MYX II and MYX II Plus Connected Exercise Bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Myx-Recalls-MYX-I-MYX-II-and-MYX-II-Plus-Exercise-Bicycles-Due-to-Injury-Hazard-Recall-Alert |
| Title | Myx Recalls MYX I, MYX II and MYX II Plus Exercise Bicycles Due to Injury Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/23-708-Picture1.png |
| Images › 1 › Caption | Recalled MYX Fitness exercise bike - white |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/23-708-Picture2.png |
| Images › 2 › Caption | Recalled MYX Fitness exercise bike - black |
| Hazards › Name | The pedals can loosen and/or detach when not properly tightened at installation, posing an injury hazard. |
| Injuries › Name | Myx has received 864 reports of the pedals loosening or detaching, including 75 reports of injuries resulting in bruises and cuts. |
| Products › Name | MYX I, MYX II and MYX II Plus Connected Exercise Bicycles |
| Products › Number Of Units | About 162,000 |
| Recall I D | 9447 |
| Remedies › Name | Consumers should immediately stop using the recalled exercise bikes until the pedals are properly tightened per the instructions that Myx is providing consumers via email. Consumers should contact Myx to schedule a free, in-home repair if their bike's pedals have previously detached and have not already been repaired by Myx. Instructions are also available at https://www.myxfitness.com/pages/cpsc. Myx is contacting all known purchasers directly. |
| Importers › Name | Myx Fitness LLC, dba Myx and Myxfitness, of El Segundo, California |
| Retailers › Name | Online at Amazon.com and Walmart.com from April 2020 through May 2022 for between $30 and $40. |
| Recall Date | 2022-11-03T00:00:00 |
| Description | This recall involves all MYX I, MYX II and MYX II Plus connected exercise bicycles. The black or white stationary bikes measure 55 inches long, 21 inches wide and 47 inches high. They have a 21.5-inch swiveling touchscreen, pedals with clips and straps, and adjustable handlebars and seat. Myx is printed on the side of the bicycles. |
| Recall Number | 23708 |
| Remedy Options › Option | Repair |
| Consumer Contact | Myx toll-free at 855-898-1275 from 6 a.m. to 4 p.m. PT Monday through Friday, or online at https://www.myxfitness.com/pages/cpsc or www.myxfitness.com and click on "Product Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2022-11-03T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Myx Recalls MYX I, MYX II and MYX II Plus Exercise Bicycles Due to Injury Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Myx Recalls MYX I, MYX II and MYX II Plus Exercise Bicycles Due to Injury Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/de/recalls/myx-recalls-myx-i-myx-ii-and-myx-ii-plus-exercise-bicycles-due-to-inju/CPSC-23708
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