CPSCGeneral Alert

MWE Investments Recalls Westinghouse Portable Generators Due to Fire Hazard

Veröffentlicht: 16. September 2020Rückruf-ID: 20185Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The recalled portable generators can leak fuel, posing a fire and burn hazard.

Produktbeschreibung & Identifikation

This recall involves Westinghouse WGen5300DFv Dual Fuel Portable Generators and Westinghouse iGen4500DF Dual Fuel Inverter Portable Generators with manufacture dates from October 2019 through December 2019. The dual fuel generators can run on gasoline or propane. The WGen5300DFv has a bright blue and black metal exterior and has "Westinghouse" and "WGen5300DFv" printed in white lettering on the control panel on the side of the generator. The generator has a fold down handle and wheels for portability. The generator measures about 23.3 inches long by 20 inches wide inches by 19.29 inches tall without its wheel kit. It weighs about 129 pounds. The iGen4500DF has a bright blue plastic cover and has "Westinghouse iGen4500DF" printed in white lettering on both side panels. The generator measures about 29.7 inches long by 19.7 wide inches by 22 inches tall. It weighs about 105 pounds. Affected units will have one of the following serial numbers, which can be found on the unit's back panel (the "x" fields are specific to individual units): 04511A1019xxxxxxxxx 04511A1219xxxxxxxxx 5311A1219xxxxxxxxx

Betroffene Produkte

Dual Fuel Portable Generators

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/MWE-Investments-Recalls-Westinghouse-Portable-Generators-Due-to-Fire-Hazard
TitleMWE Investments Recalls Westinghouse Portable Generators Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-124434PM.png
Images › 1 › CaptionRecalled Westinghouse WGen5300DFv Dual Fuel Portable Generator
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-124438PM.png
Images › 2 › CaptionRecalled Westinghouse iGen4500DF Dual Fuel Portable Generator
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3-124444 PM.png
Images › 3 › CaptionLocation and format of serial number on recalled Westinghouse WGen5300DFv Dual Fuel Portable Generator
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/4-124452PM.png
Images › 4 › CaptionLocation and format of serial number on recalled Westinghouse iGen4500DF Dual Fuel Portable Generator
Hazards › NameThe recalled portable generators can leak fuel, posing a fire and burn hazard.
Injuries › NameThe firm has received 26 reports of fuel leaking from the fuel valve. No fires, injuries, or property damage have been reported.
Products › NameDual Fuel Portable Generators
Products › Number Of UnitsAbout 7,500
Recall I D8904
Remedies › NameConsumers should immediately stop using the recalled generators and contact MWE Investments to arrange for a free repair.
Importers › NameMWE Investments, of Columbus, Ohio
Retailers › NameThe WGen500DFv was sold at Sam's Club nationwide and online at SamsClub.com. The iGen4500DF was sold online at amazon.com, homedepot.com, lowes.com, electricgeneratorsdirect.com, powerequipmentdirect.com, norwall.com, and other online locations. The generators were sold from January 2020 through May 2020 for between $450 and $1,050, depending on the model.
Recall Date2020-09-16T00:00:00
DescriptionThis recall involves Westinghouse WGen5300DFv Dual Fuel Portable Generators and Westinghouse iGen4500DF Dual Fuel Inverter Portable Generators with manufacture dates from October 2019 through December 2019. The dual fuel generators can run on gasoline or propane. The WGen5300DFv has a bright blue and black metal exterior and has "Westinghouse" and "WGen5300DFv" printed in white lettering on the control panel on the side of the generator. The generator has a fold down handle and wheels for portability. The generator measures about 23.3 inches long by 20 inches wide inches by 19.29 inches tall without its wheel kit. It weighs about 129 pounds. The iGen4500DF has a bright blue plastic cover and has "Westinghouse iGen4500DF" printed in white lettering on both side panels. The generator measures about 29.7 inches long by 19.7 wide inches by 22 inches tall. It weighs about 105 pounds. Affected units will have one of the following serial numbers, which can be found on the unit's back panel (the "x" fields are specific to individual units): 04511A1019xxxxxxxxx 04511A1219xxxxxxxxx 5311A1219xxxxxxxxx
Recall Number20185
Remedy Options › OptionRepair
Consumer ContactMWE Investments toll-free at 855-944-4796 from 9 a.m. to 5 p.m. ET Monday through Friday, email info@wpowereq.com, or online at www.westinghouseoutdoorpower.com and click on “Product Safety” located at the top of the page.
Last Publish Date2020-09-16T00:00:00
Manufacturer Countries › 1 › CountryChina
Manufacturer Countries › 2 › CountryVietnam

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought MWE Investments Recalls Westinghouse Portable Generators Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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