CPSCGeneral Alert

MTD Recalls Lawn Mowers Due to Injury Hazard; Sold Exclusively at Lowe's (Recall Alert)

Veröffentlicht: 17. April 2019Rückruf-ID: 19737Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

Sharp objects can pierce through the lawn mower's collecting bag during use and strike a user or bystander, posing an injury hazard to consumers.

Produktbeschreibung & Identifikation

This recall involves Craftsman M350 walk-behind, gas-powered lawn mowers with model 12ABR2BK793. The 23-inch, red lawn mowers have a black collecting bag in the rear. Craftsman is printed on the top of the bag, the engine and the upper handle. The model number and date of manufacture 01/2019 can be found on a label located on the rear discharge door.

Betroffene Produkte

Craftsman M350 walk-behind lawn mowers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2019/MTD-Recalls-Lawn-Mowers-Due-to-Injury-Hazard-Sold-Exclusively-at-Lowes-Recall-Alert
TitleMTD Recalls Lawn Mowers Due to Injury Hazard; Sold Exclusively at Lowe's (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1_7.jpg
Images › 1 › CaptionRecalled Craftsman M350 lawn mower
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2_6.png
Images › 2 › CaptionModel number and date of manufacture location
Hazards › NameSharp objects can pierce through the lawn mower's collecting bag during use and strike a user or bystander, posing an injury hazard to consumers.
Injuries › NameNone reported
Products › NameCraftsman M350 walk-behind lawn mowers
Products › Number Of UnitsAbout 5,000
Recall I D8535
Remedies › NameConsumers should immediately stop using the recalled mowers and contact an authorized Craftsman Service Center to arrange for a free repair. MTD is contacting all known purchasers directly.
Retailers › NameLowe's stores nationwide and online at www.lowes.com from January 2019 through February 2019 for about $400.
Recall Date2019-04-17T00:00:00
DescriptionThis recall involves Craftsman M350 walk-behind, gas-powered lawn mowers with model 12ABR2BK793. The 23-inch, red lawn mowers have a black collecting bag in the rear. Craftsman is printed on the top of the bag, the engine and the upper handle. The model number and date of manufacture 01/2019 can be found on a label located on the rear discharge door.
Recall Number19737
Manufacturers › NameMTD Products Inc of Cleveland, Ohio
Remedy Options › OptionRepair
Consumer ContactCraftsman toll-free at 866-864-2949 from 9 a.m. to 7 p.m. ET Monday through Friday and 9 a.m. to 6 p.m. ET Saturday or online www.mtdproducts.com and click on “Product Recalls” for more information.
Last Publish Date2019-04-17T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought MTD Recalls Lawn Mowers Due to Injury Hazard; Sold Exclusively at Lowe's (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenMTD Products Inc of Cleveland, Ohio
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: MTD Products Inc of Cleveland, Ohio - MTD Recalls Lawn Mowers Due to Injury Hazard; Sold Exclusively at Lowe's (Recall Alert)

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https://therecallfile.com/de/recalls/mtd-recalls-lawn-mowers-due-to-injury-hazard-sold-exclusively-at-lowe/CPSC-19737
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