Motor Coach Industries, Inc - High Voltage Battery May Overheat and Cause Fire
USMotor Coach Industries, Inc - High Voltage Battery May Overheat and Cause Fire
Recalling Firm: Motor Coach Industries, Inc
Grund für den Rückruf / Gefahr
TranslatedA battery module that overheats increases the risk of a fire.
Produktbeschreibung & Identifikation
TranslatedMotor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Betroffene Produkte
TranslatedHigh Voltage Battery May Overheat and Cause Fire
Additional Source Details
| Field | Value |
|---|---|
| Subject | High Voltage Battery May Overheat and Cause Fire |
| Nhtsa id | 25V567000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V567000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Motor Coach Industries, Inc |
| Defect summary | Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat. |
| Completion rate | 89.83 |
| Corrective action | MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947. |
| Consequence summary | A battery module that overheats increases the risk of a fire. |
| Potentially affected | 59 |
| Report received date | 2025-08-29T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Motor Coach Industries, Inc - High Voltage Battery May Overheat and Cause Fire?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenMotor Coach Industries, Inc
- RisikostufeELECTRICAL SYSTEM
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🚨 SAFETY ALERT: Motor Coach Industries, Inc - Motor Coach Industries, Inc - High Voltage Battery May Overheat and Cause Fire Check if your household is affected: https://therecallfile.com/de/recalls/motor-coach-industries-inc-high-voltage-battery-may-overheat-and-cause/NHTSA-25V567000
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