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Momentum Vida E+ Low-Step E-Bicycles

Name: Momentum Vida E+ Low-Step E-Bicycles
Brand: Momentum
SKU: AU-e4629ef0-e06f-4997-8f26-577285cd6a32
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 18. Juli 2025Rückruf-ID: e4629ef0-e06f-4997-8f26-577285cd6a32Kategorie: VerbraucherprodukteLand: Australien

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The steerer tube or fork may fracture or break during use.

Produktbeschreibung & Identifikation

Reason / Defects: The steerer tube or fork may fracture or break during use. Hazards: Risk of accident and serious injury if the tube or fork breaks during use and causes a fall. What to do: Immediately stop using your bike. 1. Check your fork serial number. You can find the serial number on the outer side frame of the left rear dropout or the bike's downtube. 2. If the third character of your bike serial number is: H, J or K – return your bike to an authorised Giant dealer for a free fork replacement. G – return your bike to an authorised Giant dealer for further inspection, and if necessary, a free fork replacement 3. Contact Giant by email or phone if you are unable to return the product or have sold or gifted it to another person. Contact Authorised Giant and Momentum retailers Email at recalls@giantbikes.com.au or info@giantbikes.com.au Online: https://www.giant-bicycles.com/au/recall-information Phone: 03 8541 4800, 9 am to 5 pm (AEST), Monday to Friday

Betroffene Produkte

Momentum Vida E+ Low-Step E-Bicycles (pedal electric bicycle) – 2021 and 2022 model in various colours and sizes. Item number Item name Model year 2113226154 Vida E+ LDS 25km/h S Red MY21 2113226155 Vida E+ LDS 25km/h M Red MY21 2113226157 Vida E+ LDS 25km/h L Red MY21 2213250154 Vida E+ LDS 25km/h S Indigo MY22 2213250155 Vida E+ LDS 25km/h M Indigo MY22 2213250157 Vida E+ LDS 25km/h L Indigo MY22 2213250254 Vida E+ LDS 25km/h S Happy Mint MY22 2213250255 Vida E+ LDS 25km/h M Happy Mint MY22 2213250257 Vida E+ LDS 25km/h L Happy Mint MY22

Additional Source Details

Field	Value
Guid › #text	e4629ef0-e06f-4997-8f26-577285cd6a32
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/momentum-vida-e-low-step-e-bicycles
Pub Date	Fri, 18 Jul 2025 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Vida%20E%20LDS%20Red.jpg?itok=xTlLiY0c

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Momentum Vida E+ Low-Step E-Bicycles?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

RisikostufeBikes and scooters (electric)
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

📢 Warnung teilen

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Momentum Vida E+ Low-Step E-Bicycles

Check if your household is affected:
https://therecallfile.com/de/recalls/momentum-vida-e-low-step-e-bicycles/AU-e4629ef0-e06f-4997-8f26-577285cd6a32

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