Modular Robotics Recalls Rechargeable Battery Packs Due to Burn Hazard
USModular Robotics Recalls Rechargeable Battery Packs Due to Burn Hazard
Grund für den Rückruf / Gefahr
TranslatedThe rechargeable battery packs can short circuit, causing them to overheat, posing a burn hazard to consumers.
Produktbeschreibung & Identifikation
TranslatedThis battery pack was sold individually, and also within Classroom Kits and GoPiGo and BrickPi robotic bundles. It is a 9.6V 2000Ah NiMH battery pack with Max Charge Current 2A and is wrapped in black plastic. "Dexter Industries Rechargeable Battery Pack" is printed on a white label on the battery pack.
Betroffene Produkte
TranslatedRechargeable battery packs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Modular-Robotics-Recalls-Rechargeable-Battery-Packs-Due-to-Burn-Hazard |
| Title | Modular Robotics Recalls Rechargeable Battery Packs Due to Burn Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/2-2.png |
| Images › Caption | Recalled Rechargeable Battery Pack |
| Hazards › Name | The rechargeable battery packs can short circuit, causing them to overheat, posing a burn hazard to consumers. |
| Injuries › Name | Modular Robotics has received four reports of the rechargeable battery packs smoking and overheating. No injuries have been reported. |
| Products › Name | Rechargeable battery packs |
| Products › Number Of Units | About 2,400 |
| Recall I D | 8807 |
| Remedies › Name | Consumers should immediately stop using the rechargeable battery packs, contact Modular Robotics for a free replacement battery pack. Safely dispose of the defective product by following local laws for disposal of the batteries. |
| Importers › 1 › Name | Modular Robotics Inc., of Boulder, Colo. |
| Importers › 2 › Name | Dexter Industries, of Reston, Va. |
| Retailers › Name | Online at Dexterindustries.com from March 2018 through January 2020 for about $38. |
| Recall Date | 2020-04-30T00:00:00 |
| Description | This battery pack was sold individually, and also within Classroom Kits and GoPiGo and BrickPi robotic bundles. It is a 9.6V 2000Ah NiMH battery pack with Max Charge Current 2A and is wrapped in black plastic. "Dexter Industries Rechargeable Battery Pack" is printed on a white label on the battery pack. |
| Recall Number | 20115 |
| Remedy Options › Option | Replace |
| Consumer Contact | Modular Robotics toll-free 24 hour hotline at 877-233-6859, or visit the firm’s website at www.dexterindustries.com and click on Recall for more information. |
| Last Publish Date | 2020-04-30T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Modular Robotics Recalls Rechargeable Battery Packs Due to Burn Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Modular Robotics Recalls Rechargeable Battery Packs Due to Burn Hazard Check if your household is affected: https://therecallfile.com/de/recalls/modular-robotics-recalls-rechargeable-battery-packs-due-to-burn-hazard/CPSC-20115
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