MI Windows and Doors Recalls Vinyl Sliding Glass Doors Due to Serious Injury Hazard (Recall Alert)
USMI Windows and Doors Recalls Vinyl Sliding Glass Doors Due to Serious Injury Hazard (Recall Alert)
Recalling Firm: MI Windows and Doors LLC, of Harrisburg, Pennsylvania
Grund für den Rückruf / Gefahr
TranslatedThe glass can separate from the frame during hurricane conditions which can pose a serious injury hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves certain MI Windows and Doors 1615 and 1617 sliding glass doors (if sold as impact-resistant or with a DP50 upgrade), Window World 4000 Series sliding glass doors (with DP50 upgrade), and Window World 8000 Series sliding glass doors. The doors were sold in several colors and sizes with a variety of handle options. All recalled doors have an aluminum interlock and an LC-PG50 performance grade. The recalled impact doors have MTL-12 on the door label; recalled DP50 doors have MTL-12 or MTL-2. The door label located at the top of the window also has the manufacturer, series number, performance grade, and manufacture date (MFG: M/YYYY) on the label.
Betroffene Produkte
TranslatedMI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/MI-Windows-and-Doors-Recalls-Vinyl-Sliding-Glass-Doors-Due-to-Serious-Injury-Hazard-Recall-Alert |
| Title | MI Windows and Doors Recalls Vinyl Sliding Glass Doors Due to Serious Injury Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/image3_28.png |
| Images › 1 › Caption | Recalled 1615/1617/4000/8000 sliding glass door (aluminum interlock shown top right) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/image2_16.jpg |
| Images › 2 › Caption | Label for MI 1615/1617 and Window World 8000 Series (Impact-Resistant) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/image4_12.jpg |
| Images › 3 › Caption | Label for MI 1615/1617 and Window World 4000 Series (DP50 upgrade) |
| Hazards › Name | The glass can separate from the frame during hurricane conditions which can pose a serious injury hazard. |
| Injuries › Name | None reported |
| Products › Name | MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors |
| Products › Number Of Units | About 1,900 |
| Recall I D | 9768 |
| Remedies › Name | Consumers should avoid areas with the recalled doors during hurricane conditions and contact MI Windows and Doors to schedule a free repair. Prior to repair, cover the doors with plywood or other suitable protection if a hurricane warning is issued for your location. MI Windows and Doors is contacting all known purchasers directly. |
| Retailers › Name | Independent window distributors and installers, including Window World, in the U.S. eastern and southern coastal regions from April 2018 through March 2023 for between $2,000 and $7,000. |
| Recall Date | 2023-11-22T00:00:00 |
| Description | This recall involves certain MI Windows and Doors 1615 and 1617 sliding glass doors (if sold as impact-resistant or with a DP50 upgrade), Window World 4000 Series sliding glass doors (with DP50 upgrade), and Window World 8000 Series sliding glass doors. The doors were sold in several colors and sizes with a variety of handle options. All recalled doors have an aluminum interlock and an LC-PG50 performance grade. The recalled impact doors have MTL-12 on the door label; recalled DP50 doors have MTL-12 or MTL-2. The door label located at the top of the window also has the manufacturer, series number, performance grade, and manufacture date (MFG: M/YYYY) on the label. |
| Recall Number | 24717 |
| Manufacturers › Name | MI Windows and Doors LLC, of Harrisburg, Pennsylvania |
| Remedy Options › Option | Repair |
| Consumer Contact | MI Windows and Doors at 800-270-2913 anytime, email at recall2023@miwd.com or online at www.miwindows.com/SGDRecall or https://miwindows.com/ click on "VOLUNTARY SAFETY RECALL" for more information. |
| Last Publish Date | 2023-11-22T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought MI Windows and Doors Recalls Vinyl Sliding Glass Doors Due to Serious Injury Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenMI Windows and Doors LLC, of Harrisburg, Pennsylvania
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🚨 SAFETY ALERT: MI Windows and Doors LLC, of Harrisburg, Pennsylvania - MI Windows and Doors Recalls Vinyl Sliding Glass Doors Due to Serious Injury Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/de/recalls/mi-windows-and-doors-recalls-vinyl-sliding-glass-doors-due-to-serious/CPSC-24717
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