Mercedes-Benz USA, LLC - Loss of Steering Control from Loose Steering Bolts
USMercedes-Benz USA, LLC - Loss of Steering Control from Loose Steering Bolts
Recalling Firm: Mercedes-Benz USA, LLC
Grund für den Rückruf / Gefahr
TranslatedA loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Produktbeschreibung & Identifikation
TranslatedMercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Betroffene Produkte
TranslatedLoss of Steering Control from Loose Steering Bolts
Additional Source Details
| Field | Value |
|---|---|
| Subject | Loss of Steering Control from Loose Steering Bolts |
| Nhtsa id | 25V533000 |
| Component | STEERING |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V533000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Mercedes-Benz USA, LLC |
| Defect summary | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack. |
| Completion rate | 79.65 |
| Corrective action | Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. |
| Consequence summary | A loose steering coupling can cause a loss of steering control, increasing the risk of a crash. |
| Potentially affected | 3749 |
| Report received date | 2025-08-20T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mercedes-Benz USA, LLC - Loss of Steering Control from Loose Steering Bolts?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenMercedes-Benz USA, LLC
- RisikostufeSTEERING
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🚨 SAFETY ALERT: Mercedes-Benz USA, LLC - Mercedes-Benz USA, LLC - Loss of Steering Control from Loose Steering Bolts Check if your household is affected: https://therecallfile.com/de/recalls/mercedes-benz-usa-llc-loss-of-steering-control-from-loose-steering-bol/NHTSA-25V533000
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