Mazda North American Operations - Engine May Not Restart After Auto Engine Stop
USMazda North American Operations - Engine May Not Restart After Auto Engine Stop
Recalling Firm: Mazda North American Operations
Grund für den Rückruf / Gefahr
TranslatedAn engine that fails to restart increases the risk of a crash.
Produktbeschreibung & Identifikation
TranslatedMazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Betroffene Produkte
TranslatedEngine May Not Restart After Auto Engine Stop
Additional Source Details
| Field | Value |
|---|---|
| Subject | Engine May Not Restart After Auto Engine Stop |
| Nhtsa id | 24V816000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V816000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Mazda North American Operations |
| Defect summary | Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue. |
| Completion rate | 95.67 |
| Corrective action | Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J. |
| Consequence summary | An engine that fails to restart increases the risk of a crash. |
| Mfr campaign number | 7024J |
| Potentially affected | 38926 |
| Report received date | 2024-10-31T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mazda North American Operations - Engine May Not Restart After Auto Engine Stop?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenMazda North American Operations
- RisikostufeELECTRICAL SYSTEM
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🚨 SAFETY ALERT: Mazda North American Operations - Mazda North American Operations - Engine May Not Restart After Auto Engine Stop Check if your household is affected: https://therecallfile.com/de/recalls/mazda-north-american-operations-engine-may-not-restart-after-auto-engi/NHTSA-24V816000
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