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Matinee Home Theatre 4 seat sofas with electric cup holders – sold at Harvey Norman

Veröffentlicht: 20. November 2025Rückruf-ID: acb584d9-05f5-4960-928d-3c34521e61f6Kategorie: VerbraucherprodukteLand: Australien
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The cup holder may overheat during use.

Produktbeschreibung & Identifikation

Reason / Defects: The cup holder may overheat during use. Hazards: Risk of serious injury, death and/or property damage from fire. Incidents have occurred resulting in property damage. What to do: Disconnect affected sofas from the power supply immediately. Contact Vivin Imports Pty Ltd to arrange for replacement of the cupholder and information about how to disconnect the cupholder safely and any assistance, if required. Contact Vivin Imports Pty Ltd Call: 02 9011 8080 Email: quality@vivinimports.com.au

Betroffene Produkte

4-seater sofas with electric cup holders Available in 4 styles: Matinee Lou Home Theatre 4S black leather Matinee Lou Home Theatre 4S light grey leather Matinee Home Theatre 4 Recliners and 2 Consoles Onyx Fabric Matinee Home Theatre 4 Recliners and 2 Consoles Grey Fabric

Additional Source Details

FieldValue
Guid › #textacb584d9-05f5-4960-928d-3c34521e61f6
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/matinee-home-theatre-4-seat-sofas-with-electric-cup-holders-%E2%80%93-sold-at-harvey-norman
Pub DateThu, 20 Nov 2025 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Matinee%20Lou%20Home%20Theatre%204S%20black%20leather_0.png?itok=hKVe0J_t

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Matinee Home Theatre 4 seat sofas with electric cup holders – sold at Harvey Norman?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • RisikostufeIndoor furniture and furnishings
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Matinee Home Theatre 4 seat sofas with electric cup holders – sold at Harvey Norman

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