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Australia ProductsLithium-ion bat...

MagMove 5K Power Bank (updated)

Veröffentlicht: 26. März 2024Rückruf-ID: aff4f674-2197-476f-8efe-d3fa1d44b42aKategorie: VerbraucherprodukteLand: Australien
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The power bank can overheat and catch fire.

Produktbeschreibung & Identifikation

Reason / Defects: The power bank can overheat and catch fire. Hazards: Risk of serious burn injuries or property damage. People have been seriously injured and property has been damaged from power banks overheating and catching on fire. What to do: Stop using the power bank immediately. Return power bank to a retailer for a full refund. No receipt required. JB Hifi, Officeworks, Harvey Norman, The Good Guys and Cygnett will provide a full refund for the power bank no matter where you purchased it from. Contact Cygnett Pty Ltd Email info@cygnett.com Call 03 9912 9100 between 9:00 AM and 5:00 PM Monday to Friday Visit http://www.cygnett.com/pages/magmove-product-recall

Betroffene Produkte

Recall updated on 13 December 2024: Information added about the bundles the power bank was supplied with and changes to where consumers can return the power bank for a refund. Dual magnet power bank for wireless phone charging. Sold separately and as part of a bundle. Product name and codes: MagMove 5K Dual Magnet Power Bank CY4565PBCHE Bundled with: MagDrive Magnetic Car Mount Window: CY4615PBCHE (includes Part # CY4616WLCCH) MagDrive Extendable Magnetic Car Mount: CY4620PBCHE (includes Part # CY4621WLCCH) MagDrive Magnetic Car Mount Vent: CY4626PBCHE (includes Part # CY4627WLCCH) MagStation 2-in-1 Magnetic Power Bank Charging Dock : CY4631PBCHE (includes Part # CY4646CYDOC) Look for the product label on the side of the power bank to see if it is CY4565PBCHE.

Additional Source Details

FieldValue
Guid › #textaff4f674-2197-476f-8efe-d3fa1d44b42a
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/magmove-5k-power-bank-updated
Pub DateTue, 26 Mar 2024 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/CY4565PBCHE%20-%20MagMove%205K%20dual%20magnet%20power%20bank_1.jpg?itok=MCM2NBm7

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought MagMove 5K Power Bank (updated)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Risikostufe["Lithium-ion batteries","Power supply and storage"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: MagMove 5K Power Bank (updated)

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